FAQ and Knowledge Base

Amazon WorkDocs Drive is a mounted drive that provides access to all of your files that are on Amazon WorkDocs cloud. You can access, copy, delete and edit the files, just as if they were stored locally, using Windows File Explorer or any other application including ViceVersa and VVEngine.

The mounted drive will behave like any other drive or network share: ViceVersa will be able to synchronize/replicate files from/to the drive.

Multiple PCs and servers will be able to sync/replicate files from/to the Amazon WorkDocs drive in the cloud. Amazon WorkDocs will provide the secure and reliable file storage in the cloud, accessible as a standard share and mappable as a local drive letter.

Amazon WorkDocs Drive is available for Microsoft Windows, macOS, and for Amazon WorkSpaces.

How does Amazon WorkDocs Drive work?

With Amazon WorkDocs Drive, all of your content on Amazon WorkDocs is available on-demand through a mounted drive.  You can sync, backup, replicate to/from this drive using ViceVersa and VVEngine.

Where can I download Amazon WorkDocs Drive?

Login your Amazon Workdocs and download the installer from there.

How do I set up Amazon WorkDocs Drive?

When Amazon WorkDocs Drive is launched for the first time, you will be prompted to enter a site name. Once your site name is entered, you will enter your user name and password.

What happens when you open a file in Amazon WorkDocs Drive?

The file is downloaded on-demand for you to view or edit. When you save or close the file, it is automatically synced to Amazon WorkDocs Drive. There is no local copy stored on your desktop, unless you have favorited the file for offline access.

Can I perform standard actions on files and folders on Amazon WorkDocs Drive?

Yes, you can create, rename, copy, move, and delete files and folders as if it was a local drive, however the files and folders are stored in the cloud.

More information on Amazon WorkDocs and Amazon WorkDocs Drive:
https://aws.amazon.com/workdocs/
https://docs.aws.amazon.com/workdocs/latest/userguide/workdocs_drive_help.html