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raistlin295
Joined: 21 May 2014
Posts: 51
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 Posted: Thu Jan 08, 2015 8:31 am Post subject: |
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| TGRMN Software wrote: | | Do the other profiles that are working access the same source / target folders? thanks |
No, they don't, but they do access the same NASs. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8758
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| Posted: Sat Jan 10, 2015 9:49 am Post subject: |
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There's no difference in file permissions on the folders on the NAS including the folder that can't be accessed?
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raistlin295
Joined: 21 May 2014
Posts: 51
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| Posted: Sat Jan 10, 2015 10:08 am Post subject: |
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No.
I thought about this before I first posted in this forum.
I looked very closely at this and I can't see any difference.
Is there any more detail of my setup that you might find useful? |
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micornelius
Joined: 07 Jan 2015
Posts: 3
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| Posted: Sat Jan 10, 2015 10:27 am Post subject: |
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raistlin295 - if I may join in again as I have the same problem, is this a recent issue, i.e. just started in the last week or so but wasa running fine before that?
I'm having the similar issues my desktop will communicate with the NAS BUT is refusing, inside VVEngine, to communicate with another desktop for which I have access and adminstrator priviledges - even though everything fine in VVPro.
I had this problem a few weeks ago after having to replace pc's my primary hard disc and spent hours trying to resolve. Then suddenly it resolved itself - don't know how which is worrying but I suspect that some windows update ran - when you reinstall windows it takes many days before all the updates get installed, and I wondered if that had soemthing to do with it.
If there has been a recent windows update pehaps some paramater has changed? |
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raistlin295
Joined: 21 May 2014
Posts: 51
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| Posted: Sat Jan 10, 2015 10:38 am Post subject: |
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@ micornelius.
No, this profile has always had the same problem in VVE., although, as you say, it works perfectly well in VV. |
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micornelius
Joined: 07 Jan 2015
Posts: 3
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| Posted: Sat Jan 10, 2015 10:46 am Post subject: |
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raistlin295 - then whilst our problems are similar they are not exactly the same.
However the underlying question remains why do the profiles work in VVPro but fail once introduced into VVEngine.
Can someone at VV please explain? |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8758
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| Posted: Sun Jan 11, 2015 6:48 am Post subject: |
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Hi, Windows Vista (and all Windows operative systems since then such as Windows 7, 8, Server 2008, 2012 etc) introduced User Account Control (UAC), more info here: http://en.wikipedia.org/wiki/User_Account_Control
Under UAC applications do not run as administrator even if one is logged in as Administrator: it needs to be explicitly allowed.
The culprit is that VVEngine runs automatically as Administrator all the times, while ViceVersa does not. Hence what ViceVersa can "see" may be different from VVEngine. You can force ViceVersa to run as Administrator by right clicking on the ViceVersa icon and select "run as administrator". In that case ViceVersa will "see" the same as VVEngine.
This also includes mapped drives, that ViceVersa could "see" but VVEngine may not, see: http://www.tgrmn.com/web/kb/item93.htm
In that case it's better to use UNC paths instead.
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raistlin295
Joined: 21 May 2014
Posts: 51
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| Posted: Sun Jan 11, 2015 9:11 am Post subject: |
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Hi,
I note your instructions above but I'm confused as to why some of my profiles both source and target but this one profile cannot see target.
FYI, When I run VV "as administrator" it doesn't see the target either and if I select to "create target" at that point it tells me "inaccessible".
What can I do next please? |
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raistlin295
Joined: 21 May 2014
Posts: 51
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| Posted: Sun Jan 11, 2015 10:57 am Post subject: |
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Further info:-
If I set UAC to it's minimum value, the profile works. I have tested this by setting and re-setting the UAC value.
So that might be a guide for further diagnosis.
Clearly, I can't run my PC in the long term with the UAC effectively disabled. |
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TGRMN Software
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raistlin295
Joined: 21 May 2014
Posts: 51
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| Posted: Mon Jan 12, 2015 8:31 pm Post subject: |
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I can't see that the info in the link applies as it is only the one folder.
I've tried changing folders and deleting the old one, including changing name and that didn't help.
I can access the folder with Notepad either as an admin or not. |
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TGRMN Software
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raistlin295
Joined: 21 May 2014
Posts: 51
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| Posted: Tue Jan 13, 2015 7:07 am Post subject: |
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Target not found:-
\\NSA325-V2\Volume 2\Moviesplus Backup
Source found:-
\\NSA325-V2\video\moviesplus
Other folders from other profiles:-
\\QNAP\Backup Drive 2
\\QNAP\Video
\\QNAP\Download\Transmission\Completed.
Please note that I tried to use a folder on the QNAP device as a substitute for the "Target not found" and it was still not found. |
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TGRMN Software
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raistlin295
Joined: 21 May 2014
Posts: 51
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| Posted: Tue Jan 13, 2015 6:00 pm Post subject: |
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| Both created and both accessible to VV Pro but not to VVE when chosen as target folder in a profile. |
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