TGRMN Software
 
Privacy Policy

Effective Date: October 1, 2024

TGRMN Software is committed to protecting your privacy. We consider customer information confidential and will not share or distribute it to any third party, except as described in this policy.

Information We Collect

To use certain features of our website, you may be required to provide personal information, including your name, company name, email address, and physical address. We may also collect usage data and anonymous information through cookies. We do not store credit card or payment information.

How We Use Your Information

We use your information for the following purposes:

Data Sharing and Disclosure

We do not share, sell, rent, or lease your email address or personal information. Your data may be shared with third-party service providers (such as payment processors) solely for processing payments. We may also disclose your information when required by law.

Cookies

Cookies are small files that are transferred to your device to enhance your experience on our website. We use cookies to remember you, track page visits, and analyze web traffic patterns. You can manage your cookie preferences through your browser settings.

Online Advertising

We use Google AdWords Remarketing to advertise our software products online. This involves placing a cookie on your machine to display relevant ads based on your website activity. You can opt out of Google AdWords Remarketing through Google’s Ads Settings.

Analytics Tools

We use analytics tools such as Google Analytics to collect non-personal information regarding usage and metrics. These third-party services may combine the information collected with other data from their own networks. You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at support@tgrmn.com

Additional Details

Cookies

Cookies are small files which some web sites transfer onto the hard drive of your device, so that you are recognized the next time that you visit the site. tgrmn.com uses cookies to remember you when you visit our web site (e.g. to save you having to remember your forum password), to enhance your online experience and to help track affiliate sales.
We also collect cookies on our site to capture information about page visits. This information is anonymous and we use this information only internally. Information from the cookie is used to gauge page popularity, analyze web traffic patterns and guide product development. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

Online Advertising

We use Google AdWords Remarketing to advertise our software products across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of our website you have viewed by placing a cookie on your machine (see about cookies above). This cookie does not identify you or give us access to your device. If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Settings. You can also opt out of any third-party vendor's use of cookies by visiting the Network Advertising Initiative

Analytics Tools

We use analytics tools and other third party technologies, such as Google Analytics and DoubleClick, to collect non-personal information in the form of various usage and user metrics when you use our sites. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history and other similar information.
The third party analytics companies who collect information on our site and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies. You may opt out of the DoubleClick cookie by visiting the Google Advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.

Secure Shopping

No need to worry about credit card safety. All of your personal information including credit card number, name and address will be encrypted so that it cannot be read as the information travels over the Internet. Credit card information is protected by SSL (Secure Socket Layer), the standard in E-Commerce. At the time of payment, your credit card information is passed securely using 128bit SSL to our payment gateway. TGRMN Software never stores your credit card information for any reason.

Return Policy

TGRMN Software wants you to be satisfied with our products. If, for any reason, the software or service doesn’t meet your needs, you may return it to us within 14 days of the date of purchase for a refund of the product price. To qualify for a refund, the software must be uninstalled from your computer. To submit a return request, please contact us via e-mail at support@tgrmn.com. Once your request has been processed, you will receive an email confirmation. Please allow 5-7 business days for the credit to appear on your statement.

Contact TGRMN Software

General: info@tgrmn.com
Technical: support@tgrmn.com
Sales: sales@tgrmn.com

We will respond to your e-mail within a few hours of receipt during business days. Do not hesitate to contact us with any queries.

User Forum:
www.tgrmn.com/web/forum/

FAQ and KB:
www.tgrmn.com/web/kb/

Our address:
TGRMN Software
PO BOX 568, Fullarton SA 5063
Australia