Exit Code: 14. Target folder not found.

VVzen · Joined: 12 Oct 2006 Posts: 3

We've suddenly been receiving these errors when profiles are run via the scheduler:

[ERROR] Target: folder "\\Bkup\data\PDC_D\TitleDBAdmin\" not found. The format of the specified computer name is invalid.
Exit Code: 14. Target folder not found. [ERROR]

Profiles run interactively do not exhibit any errors.

The backup computer and folders do exist and are fully accessible from the source server.

Permissions on the backup computer are set to allow saving files by the adminstrative user account under which the scheduled profile runs.

Any suggestions?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Strange. Is the account running the scheduled task the same as the account you use when running interactively?
The error message 'The format of the specified computer name is invalid' is quite peculiar, maybe a network issue?
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VVzen · Joined: 12 Oct 2006 Posts: 3

Yes, the Administrator account is used for both. I am able to browse to the targeted folder on the network without any hesitation whatsoever. I have also attempted mapping a drive letter to the target folder.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Try this:
- Create a batch file, all it 'global_start.bat' and place in C:\Program Files\ViceVersa Pro 2\GlobalScripts
- The batch file contains only the text
dir \\Bkup\data\PDC_D\TitleDBAdmin\
- In your VV profile activate the option 'run custom scripts before execution' in the advanced settings.
- Setup also a log file for this profile in the execution section of the profile settings.
- Run the profile and after it failed check the log file to see the output of the batch file
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VVzen · Joined: 12 Oct 2006 Posts: 3

I tried this, although with a different profile (all profiles are copying from and to the same servers). Similar result:

Running script C:\Program Files\ViceVersa Pro 2\GlobalScripts\Global_start.bat
Script Output:
C:\Program Files\ViceVersa Pro 2\GlobalScripts>dir \\Bkup\data\PDC_D\TitleDBAdmin\
The format of the specified computer name is invalid.
End Script Output
Script return code: 1
[ERROR] Script "C:\Program Files\ViceVersa Pro 2\GlobalScripts\Global_start.bat" returned an exit code not equal to 0. Stopping execution.
Exit Code: 2. Execution not completed. [ERROR]

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

thanks, it really looks like the issue is not due to VV. Also the dir command failed with the same error "The format of the specified computer name is invalid". I do not know why when running interactively is OK, and when scheduled it is not OK, since you mention is the same account running... sorry I am not of much help...
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http://www.tgrmn.com
http://www.compareandmerge.com