Backup hangs, requires user input

jjbear11 · Joined: 10 Aug 2006 Posts: 2

When I run a backup, during the process where files are purged from the backup harddrive, I get a box opening up asking me for a username and password for msnusers.

If I enter a username and password, the box re-appears. If I click Cancel, I get another error.

I click OK, the box goes away, and the backup continues. However, this box pops up frequently during the backup routine. I have not tried un-install/re-install the program yet, but that is my next course of action. Any help would be greatly appreciated. Thanks!

p.s. Since I can't link to the images in the forum (I still don't understand that), if you would like to see the images, PM me and I can give you the links to them. Thanks!

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

This is very strange, what type of disk is the target? thanks
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jjbear11 · Joined: 10 Aug 2006 Posts: 2

The target drive is a USB 2.0 external HD (150GB or something like that)

When it tries to delete a file (desktop.ini) from a folder (My MSN Websites) in a user's profile, that's when I get the error.