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Account Inactive/File to be Backed up "missing req'd ex

 
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pwasserman50
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PostPosted: Thu Mar 13, 2025 6:10 pm    Post subject: Account Inactive/File to be Backed up "missing req'd ex Reply with quote
First: I've been notified my account is "inactive," but I have no idea why. What do I need to do?

Second: Since March 9 the program is no longer backing up my files. I received a message that the very file I need backed up is missing the required extension - ".gz." That has never been a problem before. How do I correct it?

Thank you, Paul Wasserman
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8798
PostPosted: Thu Mar 13, 2025 10:53 pm    Post subject: Reply with quote
Hello, if you are backing up to a target for which you have set the compressed option in ViceVersa, then make sure there are no files in the target folder without extension .GZ
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