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Syncronization issues

 
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Christoffer Thander
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PostPosted: Wed May 27, 2020 9:18 am    Post subject: Syncronization issues Reply with quote

Hi
I have profile that I run thru VV engine.
it runs 1 every night (full) sync (over 80k files to check) and every time a file changed both in source and target (file level)

When I run the profile manuly as the service account (run as) everyting works perfekt, both target and source are updated as they should.

But...
When I run the profile as a service I get an issue that source don't get updated if a file is created or changed on target drive. most of the time... somethímes it does work.... but most often not.

source is \\UNC path1\folder1\ access thrue the service account that runs the service
taget is \\UNC path 2\folder1\ access thru network access in the profile.

so now when I did a manual check there was about 60 files that need updating or creating on the source side.

any idees where I cant start looking for the couse?

Regards

Christoffer Thander
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8769

PostPosted: Thu May 28, 2020 4:49 am    Post subject: Reply with quote

Hi, it might be an issue related to the network.... if changes happen remotely, they need to be sent to VVEngine over the network (Windows does that, i.e. VVEngine is relying on Windows to tell it about file changes happening).

If this is a consistent issue, it might be needed to run VVEngine remotely :
https://www.tgrmn.com/web/docs/realtime.pdf

Or you could perform a full comparison once in a while to capture potential missing changes if you know this could be an issue.
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