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Profiles lost from schedule

 
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dfsmith48



Joined: 17 Sep 2019
Posts: 2

PostPosted: Tue Sep 17, 2019 11:21 pm    Post subject: Profiles lost from schedule Reply with quote

I can't find that this has been addressed in the FAQs. About every two weeks all my profiles disappear from the VVengine schedule, and I get the message "No profiles are scheduled". The profiles are still there, but I need to individually add each profile back to the schedule, set the parameters and enable the profile. Why? Is there a quick way to re-establish the lost schedule? Windows 10 up to date. Thanks.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8769

PostPosted: Tue Sep 17, 2019 11:35 pm    Post subject: Reply with quote

Hi, is the VVEngine setup to run as a service or normal program? thanks
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dfsmith48



Joined: 17 Sep 2019
Posts: 2

PostPosted: Tue Nov 17, 2020 1:29 pm    Post subject: Reply with quote

I missed your reply in 2019. How do I tell if VV Engine is setup to run as a service or normal program per your question?

The problem continues, but now my profiles are removed from the schedule every few days, and I have to "add another profile" for each profile to return them to the schedule.

Notice that a reply has been posted should go to df0280s@yahoo.com. Thanks.
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Wed Nov 18, 2020 1:00 am    Post subject: Reply with quote

By default, VVEngine does not install as a service.

https://www.tgrmn.com/web/kb/item48.htm

What version / build of VVEngine are you using? And what version of Windows?

thanks
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PostPosted: Wed Nov 18, 2020 2:36 am    Post subject: Reply with quote

Thanks for the quick reply.

Windows 10 Home.
VVEngine v2.1 (Build 2106)
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8769

PostPosted: Wed Nov 18, 2020 9:55 am    Post subject: Reply with quote

Thanks, could you try VVEngine 2.2? (it is free to install from 2.1)
This issue should be fixed, thanks
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