Cannot add profile in VVEngine

mikepetty · Joined: 08 Oct 2018 Posts: 2

I am using VV Pro in its trial mode, along with VVEngine.

I have successfully created several profiles and added them to VVEngine, which is running the profiles according to the schedules I have set. However, I have created a profile that I cannot add to VVEngine. In VVEngine, when I go to Add Profile, then Select Profile I get the popup box with the list of profiles to select from, but when I click on this particular profile nothing happens. The popup box just sits there. If I select another profile then that profile is added as normal.

The problematic profile runs as a stand alone profile from within VV Pro.

Any ideas?

Mike

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hello Mike,

what is the profile name?

thanks
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mikepetty · Joined: 08 Oct 2018 Posts: 2

Your question gave me the clue that I needed to resolve the problem.

I simplified my original question. There was more than one profile that I could not add into VVEngine.

Both profile names contained an apostrophe. Removing the apostrophes from the names allowed them to be added to VVEngine.

However, I found another issue, which is that one of the profile names also contained a "&". Although this profile could be added to VVEngine, an error was generated when I went to enable the schedule. Removing the & from the profile name fixed this probelm too.

Thanks for your help.

Mike

Alice · Joined: 29 Jan 2015 Posts: 277

Sadly this 'issue' has been around for a while..... :