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comparing *files* in all subfolders

 
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anmac1789



Joined: 17 Sep 2018
Posts: 49
PostPosted: Mon Sep 17, 2018 2:52 am    Post subject: comparing *files* in all subfolders Reply with quote
Hello, I have a problem using this software. For example, I have a duplicate file in

C:\Users\[username]\Downloads\file1.pdf

F:\Users\[username]\Downloads\seagate 500\file1.pdf

When i set the source and target respectively as C:\Users\[username]\Downloads\ and F:\Users\[username]\Downloads\seagate 500

viceversa does not detect file1.pdf . Why is that ? file1.pdf is inside the downloads folder in both hard drives. What is the problem ? why isnt it detecting ? can you please guide me in the right direction. Thank you.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8762
PostPosted: Mon Sep 17, 2018 4:58 am    Post subject: Reply with quote
Hi, what do you mean by detecting? Is the file not shown in the side-by-side comparison? thanks
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Guest
PostPosted: Mon Sep 17, 2018 6:29 pm    Post subject: Reply with quote
yes that is what I mean
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8762
PostPosted: Tue Sep 18, 2018 5:06 am    Post subject: Reply with quote
Can you maybe send a screenshot to support please? thanks
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anmac1789



Joined: 17 Sep 2018
Posts: 49
PostPosted: Tue Sep 18, 2018 6:15 am    Post subject: Reply with quote
I cannot seem to add attachments here... how can I do that ?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8762
PostPosted: Tue Sep 18, 2018 8:46 am    Post subject: Reply with quote
Please send to us via e-mail, unfortunately the forum does not support attachments. thanks!
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anmac1789



Joined: 17 Sep 2018
Posts: 49
PostPosted: Sun Mar 08, 2020 10:06 pm    Post subject: Reply with quote
which email should I use ?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8762
PostPosted: Mon Mar 09, 2020 12:52 am    Post subject: Reply with quote
https://www.tgrmn.com/web/popup/definitions.htm#contact
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