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Posted: Wed Aug 22, 2018 5:19 am Post subject: tickable boxes are blacked out |
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I am getting blacked out boxes where I should be able to tick a selection.
The blacked out tick boxes appear in all areas of VV - and only in VV.
I am running it on Windows 10 Pro 64bit 1803.17134.228
I have uninstall and reinstalled the current 64bit version.
downgraded to the 32 bit and even tried the new 3001 build.
all show a black box where a tickable selection box should be.
I'd attach a screen shot but I see see an option to do so.
I've spent a good portion of the day investigating this issue and have found that if I change the monitor resolution or change the screen projection then the boxes are visible and you can see the ticks (or no ticks as the case may be)
so as an interim work-around I have made a BAT file that does;
displayswitch /internal
timeout /t 3
displayswitch /extend
but of course I would like a more permanent solution than that.
Cheers. |
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hilux
Joined: 22 Aug 2018 Posts: 5
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Posted: Wed Aug 22, 2018 5:23 am Post subject: tickable boxes are blacked out |
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looks like I didn't log in after registering.
btw: I am using VV Pro 2.5 Build 2519 (registered) |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8758
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hilux
Joined: 22 Aug 2018 Posts: 5
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Posted: Wed Aug 22, 2018 6:28 am Post subject: |
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resolution is set to 1920*1080 (monitor's native and max res)
DPI (scaling?) is 100% (can't find a dots per inch figure)
Refresh Rate is 60Hz |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8758
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Posted: Wed Aug 22, 2018 7:23 am Post subject: |
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Do you have any custom color settings or any other other software running that could change the default colors? First time we heard of a similar issue in ViceVersa PRO ... ! _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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hilux
Joined: 22 Aug 2018 Posts: 5
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Posted: Wed Aug 22, 2018 11:40 am Post subject: |
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No, nothing like that.
In fact i only recently, about 5 weeks ago, had to reload Win10 again, so everything is pretty much still at default settings. |
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hilux
Joined: 22 Aug 2018 Posts: 5
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Posted: Wed Aug 22, 2018 11:42 am Post subject: |
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Is there a way to attach a screenshot? |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8758
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Posted: Thu Aug 23, 2018 12:26 am Post subject: |
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No, sorry, but we received the screenshot via e-mail. Is Win 10 all up-to-date? What is the video card driver? thanks _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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hilux
Joined: 22 Aug 2018 Posts: 5
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Posted: Thu Aug 23, 2018 6:03 am Post subject: |
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thought I'd replied to this from my phone, but now I'm at the PC, I don't see any reply.
So again...
I'm just using the onboard graphics card - an Intel HD 630.
I initially installed the mobo driver CD supplied driver, then let Windows update it, then yesterday, got the latest from Intel.
and yes, Windows is fully updated and I'm not on the Insider Preview ring.
still the same issue.
cheers. |
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