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"Can not read data. Incorrect function". ??

 
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Old Fogey



Joined: 28 Mar 2018
Posts: 9

PostPosted: Wed May 02, 2018 4:56 pm    Post subject: "Can not read data. Incorrect function". ?? Reply with quote

Hi,

I am using 64bit ViceVersa Pro 3.0
I have got the following message when I started copying a folder across to another drive.
I have looked for help but I could do with some hints as this is the first time I have met this issue.

1.
Quote:

Starting... Ok
Copying "AcronisTrueImage2016_build6571_2016-07-02.exe" (479.63MB) ... [Can not read data. Incorrect function.] Error.


What does "Can not read data. Incorrect function.] Error" mean please, and how can I resolve it?

2.
Later on I got another similar message for a different file.

In all there were 12 files out of approx 400,000 which had this message, and 11 were in one folder.


Thank you in advance for any help.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Thu May 03, 2018 2:14 am    Post subject: Reply with quote

Hi,

'Incorrect function' is the Windows error ERROR_INVALID_FUNCTION = 1 (0x1).
See: https://msdn.microsoft.com/en-us/library/windows/desktop/ms681382(v=vs.85).aspx

There could be many reasons why this general error is given. Is there a pattern you can identify that links the 11 files reporting this error?

thanks

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Old Fogey



Joined: 28 Mar 2018
Posts: 9

PostPosted: Thu May 03, 2018 7:40 am    Post subject: Reply with quote

Hi TGRMN Software,

Thank you, I will look deeper, but it may be just the age of the backup media.

Can I clarify a couple of things to help me please?

- In case it makes a difference, I just point out that the error message is not
ERROR_INVALID_FUNCTION = 1 (0x1), but "[Can not read data. Incorrect function.] Error"

- Am I right in then thinking that this error is pointing out it is a Windows error and not a VV error?

- Is it worth me trying to repeat a small sample using my previous VV Pro 2.0 ?

I wanted to attach a screen dump during the process, but I couldn't work out how to upload it here. Apparently it prevents me also from referencing my external website as well. (Can you advise me 'how to ' please?)

Sorry to maybe ask dumb questions, I don't use VV Pro much.

Thanks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Fri May 04, 2018 12:23 am    Post subject: Reply with quote

Hi, please send the screenshot to support @ tgrmn via e-mail.

Quote:
In case it makes a difference, I just point out that the error message is not
ERROR_INVALID_FUNCTION = 1 (0x1), but "[Can not read data. Incorrect function.] Error"

I can confirm is the same error.

Quote:
- Am I right in then thinking that this error is pointing out it is a Windows error and not a VV error?

Yes, the error comes from Windows.

Quote:
- Is it worth me trying to repeat a small sample using my previous VV Pro 2.0 ?


That could be useful to see if the error changes with a different version of ViceVersa.

thanks!
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