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Can't delete ViceVersa Pro after installing v3

 
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2spring



Joined: 13 Mar 2014
Posts: 14

PostPosted: Sun Mar 18, 2018 2:57 pm    Post subject: Can't delete ViceVersa Pro after installing v3 Reply with quote

I installed VV Pro3 b3000 64bit for evaluation, thinking about upgrading again. I have upgraded several times since adopting Vice Verca many years ago.
I am running Win7 HP.
I was running VV Pro2 with no problems.
.
VV Pro3 seemed to cause some voodoo-like problems and so I decided to go back to VVPro2 for the time being.
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My method of going back to VV Pro2 was to uninstall all VV completely and and then re-install VV Pro2.
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It won't uninstall. I used the programs own uninstall feature. It just keeps telling me that it cant proceed because VV is running - but I have not found it running anywhere. Same thing happens when I try to uninstall it by using the feature in Control Panel > 'Programs and Features'
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The program still appears in Start > All Programs. It still launches.
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Is it the timer for the evaluation which is running and stopping the uninstall - if so how do I stop it running?
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If it is not the ViceVersa 'evaluation timer' running and stopping the uninstall then I can restore my system disk from an image file - but I have made changes since the image file was created and so it would involve work that I have no time for at the moment (I am not using Microsoft Restore). Is that my only option, to re-build my system disk?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Mon Mar 19, 2018 1:22 am    Post subject: Reply with quote

Hi, there must be a ViceVersa PRO process still running, please try using the Windows Task Manager to shut that down, see:

https://support.microsoft.com/en-au/help/323527/how-to-use-and-troubleshoot-issues-with-windows-task-manager

thanks
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2spring



Joined: 13 Mar 2014
Posts: 14

PostPosted: Mon Mar 19, 2018 11:45 am    Post subject: Reply with quote

That worked. Thank you.
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