Exit Code 2 / Mapped Drives / UNC paths

[rfritzsching]

I am trying to sync two load blanced server across a shared drive with VWLauncher as a background service.

I have changed the service login to my network username and I am still getting the same Exit Code 2 error.

Below is the snippet from the log file. Have any ideas what might be causing this?

BTW: The sync works fine with the VWLauncher in normal mode.

============================
03/07/2006 09:39:13 [474126.414-PID:4856] * Enabled * Run at startup - Run as soon as file changes are detected in Source(s). (D:\ViceVersa PRO 2\xxxxx.fsf)
03/07/2006 09:39:14 [474126.868-PID:4856] Profile finished. Result "Execution not completed.". Exit Code: 2.
============================

[TGRMN Software]

Hello, have a look at the ViceVersa log file, if you did not yet you can set a log file in the Viceversa profile settings->execution
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http://www.compareandmerge.com

[rfritzsching]

Thx! I was able to look in the log file and this is what it looks like the error is.

==========================================
[ERROR] Target: folder "W:\" not found. The system cannot find the path specified.
==========================================

W:\ is a mapped network drive that goes to the root of the mirrored server.

Could this be a permission issue?

[TGRMN Software]

Are you running VVLauncher under the "Local System" account The "Local System" account does not have access to network resources. This may be causing the error. To solve this, run the service under a user account which has access to the network share (you will need to specify proper user name and password).
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[rfritzsching]

I am not running the VWLauncher under the local system account. I have tried many user accounts all with administrator priviliages (both local to the server and non-local) and still not able to access that network drives.

[TGRMN Software]

This can occur if you are working with a mapped network drive. Drive mappings may not be available when a scheduled task runs even if you set up the task to log in with your user name and password.
- Set up the folder as UNC paths rather than mapped drive letters (eg \\server\share\).
- Verify that the user name and password for the service will enable the service to access the network resources.
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[rfritzsching]

Bingo! The UNC path worked instead of the mapping. Awesome.

It's time to buy this baby now! This is going to save me tons of time down the line.

Thank you for your help.

[ecommerceguy]

Is there a way to use VVlauncher with multiple profiles?

[TGRMN Software]

Not yet -- but soon
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[neo]

Hi,

The folders compared and executed(backup mode) successfully when i ran it in the VVprolauncher. I scheduled the same profile and when i ran it from the scheduler it gave me exit code 2. I use the UNC paths instead of drive maps. The logs said that it was a log on problem.. then in the profile I entered the credentials under 'Network'.. The 'Test Connection' was successfuol. But when i run it from the scheduler i get the same error. But this time it's using the ryt username. Any idea what could the problem?? I'm sure I must be doing something very silly.

==========================

2006-08-30 13:52:39 : Connecting to "\\XXX.YYY.ZZZ.QQQ\abcd_efg_Test" with user "administrator" ...
2006-08-30 13:52:39 : [ERROR] "\\XXX.YYY.ZZZ.QQQ\abcd_efg_Test" is not accessible using the credentials entered in the profile settings. Logon failure: unknown user name or bad password.
2006-08-30 13:52:39 : Exit Code: 2. Execution not completed. [ERROR]
2006-08-30 13:52:39 :

==========================

[TGRMN Software]

mmm, not sure .... the account running from the scheduler is the same as the 'network' credentials?
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[neo]

Hi,

My problem is solved. I gave the username for the credentials as the remote_host_ip\username and the corresponding password and it worked. i knew it was something silly. But strangely enough i'd tried giving that before i sent you the previous message and it was rejected... Probably some silly syntax error.

Thanks a lot anyways..

Cheers,
neo


Don't think you are... know you are.... (silly??? )

[Jim M]

Why would VVLauncher work manually and not running under services? Yet when I add this same VVLauncher to Windows Scheduler to run at system start it runs fine. The VVLauncher service (when installed via InstServ.exe) coughs up an error on startup and I constantly get either "Execution not completed.". Exit Code: 2. or "Source folder not found.". Exit Code: 13. when the source folder is on the local server where the app lives. And I am using a UNC and not a mapped and account that has universal access .. even gave everyone FULL to make absolutely certain.

Jim M

[TGRMN Software]

Under which account is the VVLauncher service running? The LocalSystem account does not have access to network folders.
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Jim M]

I have it running with an account that has access to both the source and target destinations of course and not the Local System account. If that were not the case then VVLauncher would not work as a Windows Scheduler item either, but it does. Problem is that it doesn't work as an integrated service with the InetServ.exe application you've included.