ERROR: Can not read attributes of FILENAME

TO_West · Joined: 23 Jan 2017 Posts: 5

Hello
I am running VV Pro over a network to replicate audio files (m4a) from a remote machine to a local machine. These files range from 50MB to 400MB
Most of the m4a files copy correctly but I get random occurences of "Error" "Can not read attributes of FILENAME".
I have set VV to ignore time errors and skip files in use.
Any ideas waht might be causing this error?
Thanks

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, can you post the entire line with the error from the profile log?
(profile log is in profile settings -> execution) thanks
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TO_West · Joined: 23 Jan 2017 Posts: 5

This only happens with one file FILENAME2.m4a . Many other files copy perfectly.

Here is the error line:
2017-01-23 06:57:45 : Copying file \\192.NNN.N.NN\f\PATH\FILENAME2.m4a <to> F:\PATH\FILENAME2.m4a (170.29MB) [Can not read attributes of "\\192.NNN.N.NN\f\PATH\FILENAME2.m4a". The parameter is incorrect.] [ERROR].

Here is the whole session:
2017-01-23 06:36:05 : ---- Start copying ----
2017-01-23 06:36:05 : -- Copying to target...
2017-01-23 06:36:05 : Using Windows native file copying...
2017-01-23 06:36:08 : Copying file \\192.NNN.N.NN\f\PATH\FILENAME1.m4a_ (0) [The process cannot access the file because it is being used by another process.] [SKIPPED].
2017-01-23 06:57:45 : Copying file \\192.NNN.N.NN\f\PATH\FILENAME2.m4a <to> F:\PATH\FILENAME2.m4a (170.29MB) [Can not read attributes of "\\192.NNN.N.NN\f\PATH\FILENAME2.m4a". The parameter is incorrect.] [ERROR].
2017-01-23 06:57:45 : -- Done: 0 (0) Err: 1 (170.29MB) Skipped: 1 (0) Tot: 2 (170.29MB) --
2017-01-23 06:57:45 : -- Average Transfer Rate: 0/Sec -- Elapsed Time: 21 min 38 sec
2017-01-23 06:57:45 : Re-comparing ...
2017-01-23 06:57:45 : ---- Copying finished ----
2017-01-23 06:57:45 : ---- End ----
2017-01-23 06:57:45 : - Execution Summary -
2017-01-23 06:57:45 : - Added Files - Source: 0 (0) - Target: 0 (0)
2017-01-23 06:57:45 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2017-01-23 06:57:45 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2017-01-23 06:57:45 : -- Skipped Files - Source: 0 (0) - Target: 1 (0)
2017-01-23 06:57:45 : -- Errors (Adding) - Source: 0 (0) - Target: 1 (170.29MB) [ERROR]
2017-01-23 06:57:45 : - Added Subfolders - Source: 0 - Target: 0
2017-01-23 06:57:45 : - Deleted Subfolders - Source: 0 - Target: 0
2017-01-23 06:57:45 : - Status Summary -
2017-01-23 06:57:45 : - Total Files - Source: 141 (12.54GB) - Target: 2,498 (259.87GB)
2017-01-23 06:57:45 : - Excluded Files - Source: 6 (103.41KB) - Target: 6 (128.33KB)
2017-01-23 06:57:45 : - Matched Files - Source: 131 (12.10GB) - Target: 131 (12.10GB)
2017-01-23 06:57:45 : - Single Files - Source: 2 (170.29MB) - Target: 2,359 (247.50GB)
2017-01-23 06:57:45 : - Newer Files - Source: 0 (0) - Target: 2 (278.78MB)

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi , can you check the file permissions of this file? Any special permission that is different from the other files that would prevent access to the file attributes by ViceVersa? thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

TO_West · Joined: 23 Jan 2017 Posts: 5

The thing is, sometimes VV succeeds in making the copy, other times it doesn't.
Since the file is always in the same folder and created by the same program unlikely to be file permissions. BUT I will check...

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, were you able to check permissions? thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

TO_West · Joined: 23 Jan 2017 Posts: 5

I can see no differences in file permissions. Thanks