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ViceVersa freezing up while performing a comparison

 
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dfoos



Joined: 11 Oct 2016
Posts: 1
PostPosted: Tue Oct 11, 2016 6:56 pm    Post subject: ViceVersa freezing up while performing a comparison Reply with quote
We have been having issues with Viceversa the past couple weeks. It has been freezing up while performing a comparison and while copying data. After it freezing up we are unable to close out of the program (cannot close out of it through task manager). We have only been able to get it to close by restarting the device which is not acceptable.

We have tried uninstalling (uninstalled through windows) and reinstalling ViceVersa. We previously had build 2514 installed, and reinstalled build 2518 and the issue persists.

Is there a way to fix this issue, it almost seems as if viceversa is corrupt.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758
PostPosted: Wed Oct 12, 2016 12:01 am    Post subject: Reply with quote
Hi, can you send the profile log to support via e-mail please? Profile log location can be seen in ViceVersa -> profile settings -> execution.
thank you
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