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Registration Text and Registration Key error

 
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Bwitcher
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PostPosted: Sun Jul 17, 2016 12:19 pm    Post subject: Registration Text and Registration Key error Reply with quote

Reinstallation does not work on new LapTop.
Error Message: Incorrect Registration Text or Key. If you received your registration information vial E-Mail, please copy and paste, without [].

Even used Arrow keys and Highlight to make sure I was only copying and pasting the actual text, without spaces, withing the [] of both the Registration Text and Key and still get the same error.

Order - U4895141601, 11/24/12 12:01 PM
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758

PostPosted: Wed Jul 20, 2016 1:53 pm    Post subject: Reply with quote

Hi, can you contact support via e-mail please? thanks!
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PostPosted: Fri Sep 02, 2016 3:08 pm    Post subject: Reply with quote

After upgrading from W7 to W10, my ViceVersa Plus 2.4.2 installation had "forgotten" my registration data and treated me as having exceeded my 30 day trial. Re-entering the registration text and key is accepted and reactivates ViceVersa Plus - but only until I reboot, after which it is "forgotten" again.

Having to re-eneter the registration text and key every time I use ViceVersa Plus is a pain - can anyone suggest a solution please?

Thanks.
Charlie
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758

PostPosted: Tue Sep 06, 2016 6:58 am    Post subject: Reply with quote

Hi, try running ViceVersa PLUS as "full admin" (right click on VV icon, select Run as Administrator) then enter the license code again.
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PostPosted: Thu Sep 08, 2016 7:46 am    Post subject: Reply with quote

TGRMN Software wrote:
Hi, try running ViceVersa PLUS as "full admin" (right click on VV icon, select Run as Administrator) then enter the license code again.

Thanks, that seems to have done the trick. Most grateful.

Charlie
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