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David J
Joined: 05 Jun 2008
Posts: 14
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 Posted: Sat Jun 04, 2016 9:07 am Post subject: 2517 fails to create Volume Shadow Copy |
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Win10 x64Pro
VVPro up to 2516 worked fine.
Just upgraded to 2517 and now get Volume Shadow Copy creation failed popup. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8758
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| Posted: Mon Jun 06, 2016 7:43 am Post subject: |
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Hi, could you please contact us at support @ tgrmn . com please? Please send the profile log too (profile settings -> execution) thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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David J
Joined: 05 Jun 2008
Posts: 14
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| Posted: Mon Jun 06, 2016 8:30 am Post subject: |
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Thanks for getting back to me.
Repeated attempts without reboot on day this appeared, which was immediately after the upgrade, were all unsuccessful. Just tried today after overnight shut-down and problem did not recur.
Maybe it was something to do with the upgrade that required a reboot to be fully installed?
If it happens again I'll forward the logs.
Still think this is an excellent utility. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8758
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| Posted: Tue Jun 07, 2016 1:31 am Post subject: |
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| Quote: | | Maybe it was something to do with the upgrade that required a reboot to be fully installed? |
No, the upgrade does not require a reboot to work. Strange as there were no changes to ViceVersa code related to VSS in build 2517. I suspect it was something external, but anyway great that it is working now, please let us know should this happen again. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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