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C:\Users\...\AppData\Local\Temp

 
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Sat May 28, 2016 11:08 am    Post subject: C:\Users\...\AppData\Local\Temp Reply with quote
vvengine saves .xml, .db and other files in my local temp folder (\AppData\Local\Temp) and not in the \AppData\Roaming\VVEngine folder.
I normally use a non admin user. If i switch to an admin user, the files are saved in the normal place.
How can I correct this?
Thanks
Didier.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Mon May 30, 2016 12:22 am    Post subject: Reply with quote
Hi, are you running VVEngine as a normal start-up program under a non-admin user? What version of Windows? thanks
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Wed Jun 01, 2016 10:32 am    Post subject: Reply with quote
Hi
I use windows 10 and vvengine 2.1 build 2016
vvengine starts up as a normal startup program
I made the user admin, did a vvengine uninstall, reboot and reinstalled the software and the files and settings are saved in the normal place (\AppData\Roaming\VVEngine). If I change the user back to a non-admin user, vvengine starts but points now to \AppData\Local\Temp
I don’t want to be an admin for normal usage, so how can I remedy this?
Thanks.
Didier
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Wed Aug 10, 2016 2:57 pm    Post subject: Reply with quote
Still no answer?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Fri Aug 12, 2016 12:34 am    Post subject: Reply with quote
Hi, I will check this on our Win 10 too, what type of user are you using? thanks
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Fri Aug 12, 2016 8:22 am    Post subject: xxx@outlook.com users Reply with quote
I use xxx@outlook.com users, no local users.
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Mon Aug 22, 2016 9:46 am    Post subject: any answer? Reply with quote
any answer?
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Sat Sep 03, 2016 8:41 am    Post subject: No more support? Reply with quote
No more support?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Sep 06, 2016 7:50 am    Post subject: Reply with quote
Hi, sorry for late reply, is it an "online" user? not local? thanks
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Tue Sep 06, 2016 6:08 pm    Post subject: online user (xxx@outlook.com) Reply with quote
online user (xxx@outlook.com)
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
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PostPosted: Tue Sep 13, 2016 3:04 am    Post subject: Reply with quote
Hi, we can't reproduce this. We have a blank Win10 machine and logged in with outlook user but still the VVEngine files are saved in \AppData\Roaming\VVEngine

If you open File Explorer and type in the folder bar %appdata% where are you redirected to?

thanks
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dpollez



Joined: 17 Jul 2009
Posts: 8
PostPosted: Tue Sep 13, 2016 7:47 am    Post subject: temp folder Reply with quote
%appdata% = C:\Users\dpoll\AppData\Roaming

See my earlier post : the problem exist only if used with a non admin user, an outlook admin users works perfectly. I normally use non admin users as this is more secure.
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Wed Sep 14, 2016 12:56 am    Post subject: Reply with quote
Yes, we tested it with a non-admin user. Not sure why %appdata% gives the proper location and VVEngine not, since VVEngine uses %appdata%. Unless that location is not writable?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Thu Nov 03, 2016 10:43 am    Post subject: Reply with quote
Hi, most likely the log file for VVEngine is not accessible / writable. Please check :

C:\Users\%user%\AppData\Roaming\VVEngine\VVEngine.log

make sure that this file is accessible and writable or VVEngine will switch to a different path for storing its db, xml, log etc.
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