Email Issue

[Jeff_Hoffelner]

I have tried using the built in emailing and I get a timeout error. I also tried using the script given in the help forum and get "can't connect to transport error". I have tried this with two smtp accounts now without any success and same results with both.

[TGRMN Software]

Maybe as a test try a GMail account to see if it's a mail server issue or network? thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Jeff_Hoffelner]

I have already tried two different servers with the same result. One from Godaddy and one from CenturyLink. I could create a free gmail account but I don't know if this would give me access to a smtp outgoing server. It may just give me web based email.

[TGRMN Software]

Hi, yes, GMail accounts allow access via SMTP too.
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Jeff_Hoffelner]

I have tried with a gmail account and got the same result now with centurylink, godaddy, and gmail servers. I am looking at purchasing seven copies of this but really need to make sure the email works. Any other ideas?

[TGRMN Software]

Could you contact us via e-mail and send the test GMail login details so we can test it from our offices? thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Jeff_Hoffelner]

I wasn't able to find your email address on the web site. Could you post the email address to contact you at.

[TGRMN Software]

Hi, support @ tgrmn.com , thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Jeff_Hoffelner]

I found the issue. The VPN was blocking the internet access.

[TGRMN Software]

OK, great, please do not hesitate to contact us in the future as needed. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com