"Access is denied" error

David Moore · Joined: 23 May 2016 Posts: 1

I just added some folders containing over 900 jpg's to my wife's PC and when I run VV it gives me the following error on all these new files:

[Can not open "source filename" Access is denied.]

Everything else on this PC copies fine.

Any ideas?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

It could be a file permission issue. Please try running ViceVersa as "full admin", that is, right-click on the ViceVersa icon and select "Run As Administrator" from the menu. Are the pictures then accessible by ViceVersa?
thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

Guest · Posted: Mon May 23, 2016 11:32 pm Post subject:

It's running with Administrator status. This profile has two sets of sources and targets, both from the C drive (this is my wife's PC). One source is the documents folder and this copies over just fine. The other is a folder containing just a few items that used to also copy with no problems.

I added about 900 jpg's from her ipad and started getting the access errors. If I add any file to this folder it doesn't copy. I deleted a file from the target folder and it failed to copy the deleted file back to it.

Files from the other documents folder source are still going over OK.

I've spent a lot of time playing around with the permissions for this folder and can't see what's different between the two sources.

Thanks for your help.