Forum Index  ViceVersa HOME         FAQ and Knowledge Base

 FAQForum FAQ   SearchSearch Forum  RegisterRegister 
 ProfileProfile   Log inLog in 

Volume Shadow Copy failed / errors
Goto page 1, 2  Next
 
Post new topic   Reply to topic     Forum Index -> Support
Author Message
tommytiko



Joined: 15 Nov 2008
Posts: 20

PostPosted: Sat May 07, 2016 8:37 pm    Post subject: Volume Shadow Copy failed / errors Reply with quote

Does anybody have any idea what is happening here? I got the following error report from VV, and the further 2 error reports shown next below in the event viewer (I think the second of them is probably a harmless error caused by having Veracrypt on the system):

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

-- Copying to target...
2016-05-07 11:18:43 : Initializing Volume Shadow Copy DLL ...
2016-05-07 11:18:43 : Creating Volume Shadow Copy for Z:\ ...
2016-05-07 11:18:43 : Gathering writer metadata...
2016-05-07 11:18:44 : Initializing writer metadata...
2016-05-07 11:18:44 : Listing writer metadata ...
2016-05-07 11:18:44 : Selecting VSS components ...
2016-05-07 11:18:44 : * Writer 'Microsoft Writer (Bootable State)' is excluded.
2016-05-07 11:18:44 : * Writer 'Microsoft Writer (Service State)' is excluded.
2016-05-07 11:18:44 : * Writer 'MSDEWriter' is excluded.
2016-05-07 11:18:44 : * Writer 'WMI Writer' is excluded.
2016-05-07 11:18:44 : Creating shadow set {a091b628-25e6-445d-be3a-8dbc90c386a3} ...
2016-05-07 11:18:44 : Adding volume \\?\Volume{8d8abd46-67a2-11e4-bef7-00241dc239ef}\ [Z:\] to the shadow set...
2016-05-07 11:18:47 : Creating the Volume Shadow Copy...
2016-05-07 11:18:49 : Error during the last asynchronous operation.
2016-05-07 11:18:49 : - Returned HRESULT = 0x80042306
2016-05-07 11:18:49 : - Error text: VSS_E_PROVIDER_VETO [Volume Shadow Copy creation failed for Z:\. E_UNEXPECTED]
2016-05-07 11:18:49 : [Volume Shadow Copy creation failed for Z:\. E_UNEXPECTED] Error.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12289
Date: 07/05/2016
Time: 11:18:48
User: N/A
Computer: TOM-I7
Description:
Volume Shadow Copy Service error: Unexpected error DeviceIoControl(00000204,0x0053c008,0003A540,0,00039538,4096,[0]). hr = 0x800705aa.

For more information, see Help and Support Center at [xxxxx]
Data:
0000: 49 4e 43 49 43 48 4c 48 INCICHLH
0008: 33 36 32 00 00 00 00 00 362.....
0010: 53 50 52 51 53 4e 50 43 SPRQSNPC
0018: 31 36 30 00 00 00 00 00 160.....


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12289
Date: 07/05/2016
Time: 11:18:48
User: N/A
Computer: TOM-I7
Description:
Volume Shadow Copy Service error: Unexpected error GetVolumeNameForVolumeMountPointW( \\?\Volume{5fc20cc7-1376-11e6-9ff6-00241dc239ef}\, ...). hr = 0x80070003.

For more information, see Help and Support Center at [xxx]
Data:
0000: 53 50 52 44 49 46 46 43 SPRDIFFC
0008: 31 31 31 00 00 00 00 00 111.....
0010: 53 50 52 44 49 46 46 43 SPRDIFFC
0018: 39 36 00 00 00 00 00 00 96......

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Mon May 09, 2016 7:18 am    Post subject: Reply with quote

Yes, it looks like Veracrypt is preventing the Shadow Copy creation by ViceVersa.
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
tommytiko



Joined: 15 Nov 2008
Posts: 20

PostPosted: Mon May 16, 2016 2:08 pm    Post subject: VSS problems Reply with quote

I have now solved this problem and the problem in my post in April.

It had nothing to do with Veracrypt.

Would you like me to post how I fixed it?
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Mon May 16, 2016 11:57 pm    Post subject: Reply with quote

Yes, please, that would be great. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
tommytiko



Joined: 15 Nov 2008
Posts: 20

PostPosted: Tue May 17, 2016 10:09 am    Post subject: My diary note of the fix Reply with quote

I am happy to post my diary note of the fix, but the post was rejected as containing "too many links". Is there a way round that? I don't feel like re-writing it, and the links are relevant.
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Wed May 18, 2016 1:00 am    Post subject: Reply with quote

Would you mind send it to support @ tgrmn.com ? We will then post it as we are the only ones allowed to put links on the forum. Thank you very much!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
tommytiko



Joined: 15 Nov 2008
Posts: 20

PostPosted: Wed May 18, 2016 9:10 am    Post subject: posting my diary note Reply with quote

Ok. What reference shall I give?
Back to top
tommytiko



Joined: 15 Nov 2008
Posts: 20

PostPosted: Wed May 18, 2016 10:34 am    Post subject: posting my diary note Reply with quote

Ps You may like to note in the post that this all relates to my XP Pro SP3 system. How relevant it will be to later systems remains to be seen. Also, It may be appropriate to merge this thread with the thread that I started on 1 April, which is relevant as background but represents only an earlier stage in fixing the problem with the VSS.
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Thu May 19, 2016 12:10 am    Post subject: Reply with quote

Please refer to ViceVersa forum's post "Shadow copy failed", thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Wed May 25, 2016 1:39 am    Post subject: Reply with quote

Thank you for the document!
It is available here:

http://www.tgrmn.com/web/docs/Comprehensive-fix-for-the-VSS-May-2016.htm

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
tommytiko



Joined: 15 Nov 2008
Posts: 20

PostPosted: Sun Aug 14, 2016 11:15 pm    Post subject: Follow up Reply with quote

I thought I would let you know that although I am not having an VSS problems since fixing reinstalling the VSS service, but there is a residual problem with Vice Versa clones that use the VSS service.

Eventually any profile tjat uses the VSS will become unable to find the shadow copy, and unable to open the target files, and the problem can only be fixed by rebooting. I get the impression that this problem arises when the profile runs when there are other processes running on the computer, and I think that perhaps when my computer is running some other processes at the same time as a profile is running, there may not be enough resources for ViceVersa to run properly, and that unfortunately it then locks up somehow and will continue to produce the same errors when the profile is run again, regardless of whether there is still a shortage of resources. And then only a reboot will fix it.

The work around is to transfer the profiles that need the VSS to another cloning service, and another program seems to be able to handle the situation perfectly without any similar or other hitches. So, my guess is that there may be something in the way that the ViceVersa code is written that causes a lock up when it runs out of resources that can only be fixed by rebooting.

If you wish, I could check whether when this lockup occurs the other program will still work afterward but before rebooting, which would point to whether the lock up is in ViceVersa or in the VSS. Are you interested?
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Tue Aug 16, 2016 5:22 am    Post subject: Reply with quote

Hi, on which version of windows is this happening? Are you using the latest build of ViceVersa? It would be great if you can check if the other program still works after the lock, thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
tommytiko



Joined: 15 Nov 2008
Posts: 20

PostPosted: Mon Sep 05, 2016 11:58 am    Post subject: Longstanding VV problems Reply with quote

I am using XP Pro SP3 - I am still working on building a new system - it is a major task.

The other program did still work after the lock, and was able to use the VSS. I also noticed that after running the other program, the lock might continue, apparently depending on whether there were any files that had changed since running the other program that needed the VSS. And I could fix the lock by deselecting the use of the VSS in VV. However, I was using v2516 of VV, so I have now installed v2517 and will re-observe.

Could this behaviour be something that was fixed in v2517?

I also have another, completely unrelated, problem with VV. When I boot the computer, sometimes there will be some profile in the engine that is overdue to run, and it will then automatically start to run during the boot process. This is very inconvenient, because it claims resources that are needed for the boot up, and slows down the bootup. If only it would provide a message asking whether the overdue profile should run, acceptance of it could be postponed until the boot up had finished and the resources had become available. You might consider that for future versions, unless it is already an option that I hve failed to spot. Could you please advise how this autorun of overdue profiles can be disabled, and whether there is any way of making it ask before running?
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Tue Sep 06, 2016 7:01 am    Post subject: Reply with quote

Hi, re VVEngine what scheduling settings are you using?
re VSS I do not think there were any changes to VSS in build 2517...
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
Guest






PostPosted: Tue Sep 06, 2016 8:17 am    Post subject: Reply with quote

Thanks.

With reference to "scheduling settings", could you please be more specific?
Back to top
Display posts from previous:   
Post new topic   Reply to topic     Forum Index -> Support All times are GMT
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © phpBB Group
Copyright © TGRMN Software. TGRMN Software products: