VVengine trial period has expired even after purchase.

johnsonng · Joined: 18 Apr 2016 Posts: 3

Dear Support,

My ViceVersa Pro for Windows Server with extended Volume Shadow Copy support is already registered on this computer.

When I click on VVengine, it says:
"The trial period has expired. Purchase our VVEngine license online with immediate delivery by e-mail."

Why is this so?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, did you purchase and enter a license key in VVEngine ? thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

johnsonng · Joined: 18 Apr 2016 Posts: 3

Yes of course.
Please see the screenshot.

Post is disallowing me to post links to external URL

Are you able to advise on how to resolve?

Screenshot here:
i dot imgur dot com/CGsf8Mx.jpg

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, a separate license code is needed for the VVEngine add-on. Please contact sales@tgrmn.com for more info. thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

johnsonng · Joined: 18 Apr 2016 Posts: 3

A quick question if I may,
What is the difference between VVengine Pro and VVengine-addon?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, there are two different products, ViceVersa PRO and the VVEngine add-on. They need different licenses. See:

http://www.tgrmn.com/web/download.htm
and
http://www.tgrmn.com/web/vvengine/vvengine.htm

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com