Cannot create a file when that file already exists

[jboss12]

I keep running into this issue “Cannot create a file when that file already exists”.

I am trying to copy from one network location to another network location. I saw a forum post about this issue. Accordingly I changed the profile to copy directly to destination and not use a temporary file. That has not helped. The destination file never exists but we keep encountering this error.

I re-execute the profile, it runs for awhile, then then the error randomly occurs.

We are using ViceVersa PRO 2.5, Build 2516, 64-bit (Server).

Following are the profile properties:

Folders
- Source: "\\nas1\a1_v120\"
- Target: "\\nas2\Export\a1_v120\"
- Include Subfolders: Yes
- Create sources/targets that do not exist
- Network: if network error, retry 1 time(s) after a pause of 5 second(s)
Comparison
- Comparison Type: Size and Timestamp
- Ignore 2 seconds difference
Execution
- Method: Backup (Mirror Source to Target)
- Log File: "D:\Logs\ViceVersaBackup_a1_v120.log"
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- Copy files even if timestamp changes after initial comparison
- Copy directly to destination file (do not use a temporary file)
- Verify successful file copy by checking file CRC
- Retain folder created and modified timestamps when copying
- Preserve last accessed timestamp of files being copied
- Include offline files
- Send notification e-mail after execution (Send e-mail on execution success or error)

Any suggestions are welcomed. ~Thanks

[TGRMN Software]

Hi, could you post the log for a profile run with this error? thanks
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TGRMN Software Support
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http://www.compareandmerge.com

[jboss12]

Thank you for your response. How do I post the log exactly? It is large and this is my first time using the forum for support.

[TGRMN Software]

Hi, the log is :

Log File: "D:\Logs\ViceVersaBackup_a1_v120.log"

If too large to copy and paste hre, please send it via e-mail to support

thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Guest]

Here is an excerpt from the log file with the error. Let me know if you need more information:

2016-03-18 16:55:15 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA101876\edp2086-001-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA101876\edp2086-001-hf.tif (42.61MB) ... CRC check ... [OK].
2016-03-18 16:55:18 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA101876\edp2086-002-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA101876\edp2086-002-hf.tif (47.29MB) ... CRC check ... [OK].
2016-03-18 16:55:20 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA101876\edp2086-003-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA101876\edp2086-003-hf.tif (43.64MB) ... CRC check ... [OK].
2016-03-18 16:55:23 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA101876\edp2278-001-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA101876\edp2278-001-hf.tif (54.37MB) ... CRC check ... [OK].
2016-03-18 16:55:26 : Copying folder \\aspenla1nas06\a1_v120\photos_batch2\GRA101885\ [OK].
2016-03-18 16:55:26 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA101885\edp1687-001-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA101885\edp1687-001-hf.tif (76.52MB) ... CRC check ... [OK].
2016-03-18 16:55:30 : Copying folder \\aspenla1nas06\a1_v120\photos_batch2\GRA102434\ [Can not create "\\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA102434\". Folder "\\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\" could not be created. Cannot create a file when that file already exists.] [ERROR].

[TGRMN Software]

Thanks, when you rerun , always same error on this folder?

\\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[jboss12]

Sorry for the delay in my response. I have been out of office.

I just re-executed the same profile. This time the sub-directory that it could not create before was created. See the following log excerpt:
2016-03-18 17:12:05 : Copying folder \\aspenla1nas06\a1_v120\photos_batch2\GRA102434\ [OK].
2016-03-18 17:12:06 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA102434\ede128-001-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA102434\ede128-001-hf.tif (6.40MB) ... CRC check ... [OK].
2016-03-18 17:12:07 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA102434\ede128-002-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA102434\ede128-002-hf.tif (6.40MB) ... CRC check ... [OK].
2016-03-18 17:12:08 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA102434\ede128-003-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA102434\ede128-003-hf.tif (6.40MB) ... CRC check ... [OK].
2016-03-18 17:12:08 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA102434\ede128-004-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA102434\ede128-004-hf.tif (6.40MB) ... CRC check ... [OK].
2016-03-18 17:12:09 : Copying file \\aspenla1nas06\a1_v120\photos_batch2\GRA102434\ede128-005-hf.tif <to> \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA102434\ede128-005-hf.tif (6.40MB) ... CRC check ... [OK].

But then it soon failed because it was unable to create yet another sub-folder. Same error message:

2016-04-01 09:48:16 : Copying folder \\aspenla1nas06\a1_v120\photos_batch2\GRA103406\ [Can not create "\\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\GRA103406\". Folder "\\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\" could not be created. Cannot create a file when that file already exists.] [ERROR].

[jboss12]

To answer your question, the higher level folder \\aspenla1nas09\DarkArchiveExport\EMI\AudioAndGraphics\Graphics_a1_v120\photos_batch2\ has many sub-folders.

So right now it is just working through that folder and I won't know if it will fail on other higher level folders until it gets to them.

Thank you for your help.

[jboss12]

Hello again. Please let me know if there is any other information that I could provide to help solve this issue. Thank you.