VVEngine opening a blank browser page

backupwiz · Joined: 06 May 2009 Posts: 31

Dear All,

1. Something has gone wrong in recent weeks and when I click on the tray icon of VVEngine a blank browser page is opened and I cannot follow the progress of synchronization or anything that VVE is doing.
2. The widget seems to work fine (showing profiles, progress). However, when clicking on "Open Profile Page", again a blank browser page is opened...

Any ideas?

Best regards,
PTs

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, what is the page address? Could you check the file VVEngine.log, please see VVEngine help file for its location. thanks!
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

backupwiz · Joined: 06 May 2009 Posts: 31

Dear Support,

thank you for your message.

To answer your questions:

1. The address of the blank page when opened is //127.0.0.1:8001/
Interestingly, the name of the browser tab is 127.0.0.1(1x1)
2. The lines in the log file are:

03/22/2016 19:20:54 [37944.778-PID:4872-08152] Received command 'gethttpport'
03/22/2016 19:20:54 [37944.778-PID:4872-08152] Sent answer '100-8001'

What does this mean?

Kind regards,
PTs

backupwiz · Joined: 06 May 2009 Posts: 31

OK,

this topic has been posted 11 days ago and still no solution has been proposed? Is that the kind of service ViceVersa offers to paying customers?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Sorry for delay, can you please send the VVEngine log to support ? Which browser are you using? Is the VVEngine process running? thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com