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backupwiz
Joined: 06 May 2009 Posts: 31
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Posted: Sat Mar 19, 2016 5:17 pm Post subject: VVEngine opening a blank browser page |
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Dear All,
1. Something has gone wrong in recent weeks and when I click on the tray icon of VVEngine a blank browser page is opened and I cannot follow the progress of synchronization or anything that VVE is doing.
2. The widget seems to work fine (showing profiles, progress). However, when clicking on "Open Profile Page", again a blank browser page is opened...
Any ideas?
Best regards,
PTs |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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Posted: Mon Mar 21, 2016 1:30 am Post subject: |
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Hi, what is the page address? Could you check the file VVEngine.log, please see VVEngine help file for its location. thanks! _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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backupwiz
Joined: 06 May 2009 Posts: 31
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Posted: Tue Mar 22, 2016 5:25 pm Post subject: Answers... |
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Dear Support,
thank you for your message.
To answer your questions:
1. The address of the blank page when opened is //127.0.0.1:8001/
Interestingly, the name of the browser tab is 127.0.0.1(1x1)
2. The lines in the log file are:
03/22/2016 19:20:54 [37944.778-PID:4872-08152] Received command 'gethttpport'
03/22/2016 19:20:54 [37944.778-PID:4872-08152] Sent answer '100-8001'
What does this mean?
Kind regards,
PTs |
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backupwiz
Joined: 06 May 2009 Posts: 31
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Posted: Wed Mar 30, 2016 8:11 pm Post subject: ? |
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OK,
this topic has been posted 11 days ago and still no solution has been proposed? Is that the kind of service ViceVersa offers to paying customers? |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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Posted: Thu Mar 31, 2016 1:36 am Post subject: |
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Sorry for delay, can you please send the VVEngine log to support ? Which browser are you using? Is the VVEngine process running? thanks! _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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