Subfolder Filter Error

dhboone · Joined: 26 Jan 2016 Posts: 3

Why am I getting this error message?

[ERROR] Subfolder Filter "C:\Users\dennis\Documents\Tax Data\" does not apply to neither source or target folder(s).
View Log for This Run

I am running a synchronization profile in ViceVersa. It's not copying all the folders even though I have checked "include subfolders." Also, the profile is not specifically including a file that I told it to include by using a file filter.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, this error message is shown if subfolder filters or file filters (see profile settings -> folders -> filters) do not match your source or target folders.
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Guest · Posted: Tue Jan 26, 2016 11:13 pm Post subject:

From what I can see in the profile settings, the names do match. In you reply you said: "see profile settings -> folders -> filters." To what are you referring?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, what are your source and target folders ?
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dhboone · Joined: 26 Jan 2016 Posts: 3

This is the error I'm getting and the profile settings:

[ERROR] Subfolder Filter "C:\Users\dennis\Documents\Tax Data\" does not apply to neither source or target folder(s).

Profile Settings:
Folders
- "C:\Users\dennis\Contacts\" <to> "\\WDMYCLOUDMIRROR\dennis\Contacts\" (Include Subfolders)
- "C:\Users\dennis\Desktop\" <to> "\\WDMYCLOUDMIRROR\dennis\Desktop\" (Include Subfolders)
- "\\?\C:\Users\dennis\Documents\" <to> "\\WDMYCLOUDMIRROR\dennis\Documents\" (Include Subfolders)
- "C:\Users\dennis\Downloads\" <to> "\\WDMYCLOUDMIRROR\dennis\Downloads\" (Include Subfolders)
- "C:\Users\dennis\Favorites\" <to> "\\WDMYCLOUDMIRROR\dennis\Favorites\" (Include Subfolders)
- "C:\Users\dennis\Pictures\" <to> "\\WDMYCLOUDMIRROR\dennis\Pictures\" (Include Subfolders)
- "C:\Users\dennis\Videos\" <to> "\\WDMYCLOUDMIRROR\dennis\Videos\" (Include Subfolders)
- Create sources/targets that do not exist
- Network: connect using default user's credentials
- Exclude files: "C:\Users\dennis\Documents\Important Documents\Emergency Instructions for Josie and Richard Boone in Case of My Death.docx"
- Exclude subfolders: "C:\Users\dennis\Documents\Tax Data\"
- Exclude empty subfolders
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Synchronization (synchronize conflicts)
- Tracking Database: "C:\ProgramData\ViceVersa PRO\vvdb1.tdb"
- Log File: "C:\ProgramData\ViceVersa PRO\log1.log"
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- Copy files even if timestamp changes after initial comparison
- No empty source/target check

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Thanks, I see, please use:

\\?\C:\Users\dennis\Documents\Tax Data\

as subfolder filter since you are using

\\?\C:\Users\dennis\Documents\

in the sources.

thanks
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Guest · Posted: Wed Jan 27, 2016 9:43 pm Post subject:

Ok, I made the change you suggested and I'm still getting this error message:

ERROR] Subfolder Filter "C:\Users\dennis\Documents\Tax Data\" does not apply to neither source or target folder(s).

I'm trying to filter the Tax Data folder so that it does not get copied to my network drive during the synchronization.

Here are the profile settings:
Folders
- "C:\Users\dennis\Contacts\" <to> "\\WDMYCLOUDMIRROR\dennis\Contacts\" (Include Subfolders)
- "C:\Users\dennis\Desktop\" <to> "\\WDMYCLOUDMIRROR\dennis\Desktop\" (Include Subfolders)
- "\\?\C:\Users\dennis\Documents\" <to> "\\WDMYCLOUDMIRROR\dennis\Documents\" (Include Subfolders)
- "C:\Users\dennis\Downloads\" <to> "\\WDMYCLOUDMIRROR\dennis\Downloads\" (Include Subfolders)
- "C:\Users\dennis\Favorites\" <to> "\\WDMYCLOUDMIRROR\dennis\Favorites\" (Include Subfolders)
- "C:\Users\dennis\Pictures\" <to> "\\WDMYCLOUDMIRROR\dennis\Pictures\" (Include Subfolders)
- "C:\Users\dennis\Videos\" <to> "\\WDMYCLOUDMIRROR\dennis\Videos\" (Include Subfolders)
- Create sources/targets that do not exist
- Network: connect using default user's credentials
- Exclude files: "\\?\C:\Users\dennis\Documents\Important Documents\Emergency Instructions for Josie and Richard Boone in Case of My Death.docx"
- Exclude subfolders: "\\?\C:\Users\dennis\Documents\Tax Data\"
- Exclude empty subfolders
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Synchronization (synchronize conflicts)
- Tracking Database: "C:\ProgramData\ViceVersa PRO\vvdb1.tdb"
- Log File: "C:\ProgramData\ViceVersa PRO\log1.log"
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- Copy files even if timestamp changes after initial comparison
- No empty source/target check

I have another profile that I'm getting errors on, but let's work one profile at a time. As soon as we get this one fixed I'll ask your advice on the other one. Thanks.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Strange, can you send your profile file .fsf to support please? thanks
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Guest · Posted: Thu Jan 28, 2016 11:31 pm Post subject:

Ok, I got that profile to work after restarting VVPro and the Engine. Now I'm having trouble with different profile. It runs successfully, according the VVEngine report, but it's not copying the source file and folders to the target. Here are the profile settings:

Folders
- "\\?\C:\Users\dennis\Documents\Tax Data\" <to> "M:\" (Include Subfolders)
- "\\?\C:\Users\dennis\Documents\Important Documents\" <to> "M:\"
- Include files: "\\?\C:\Users\dennis\Documents\Important Documents\Emergency Instructions for Josie and Richard Boone in Case of My Death.docx"
- Include subfolders: "\\?\C:\Users\dennis\Documents\Tax Data\"
- Exclude subfolders: "\System Volume Information\"
- Exclude empty subfolders
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Synchronization (synchronize one-way only: source to target)
- Tracking Database: "C:\ProgramData\ViceVersa PRO\vvdb2.tdb"
- Log File: "C:\ProgramData\ViceVersa PRO\log1.log" (max 10000 KB)
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- No empty source/target check

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, you cannot sync different sources vs same target :

- "\\?\C:\Users\dennis\Documents\Tax Data\" <to> "M:\" (Include Subfolders)
- "\\?\C:\Users\dennis\Documents\Important Documents\" <to> "M:\"

Use M:\TaxData\ and M:\Important Documents\ for instance.

If you apply this change remember to reset the tracking database.

thanks
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Guest · Posted: Fri Jan 29, 2016 9:26 pm Post subject:

Ok, I made those changes and reset the database, but the folders/subfolders in Tax Data and the Important Documents files are still not getting copied (synched) to the M drive. I'm getting this message after I run the profile:

Today at 4:22:37 PM until 4:22:41 PM (4 sec) - (Manual Run) - Successful. (No files/folders copied or deleted).

Here are my profile settings:

Folders
- "\\?\C:\Users\dennis\Documents\Tax Data\" <to> "M:\Tax Data\" (Include Subfolders)
- "\\?\C:\Users\dennis\Documents\Important Documents\" <to> "M:\Important Documents\"
- Include files: "\\?\C:\Users\dennis\Documents\Important Documents\Emergency Instructions for Josie and Richard Boone in Case of My Death.docx"
- Include subfolders: "\\?\C:\Users\dennis\Documents\Tax Data\"
- Exclude subfolders: "\System Volume Information\"
- Exclude empty subfolders
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Synchronization (synchronize one-way only: source to target)
- Tracking Database: "C:\ProgramData\ViceVersa PRO\vvdb2.tdb"
- Log File: "C:\ProgramData\ViceVersa PRO\log1.log" (max 10000 KB)
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- No empty source/target check

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi,

Folders
- "\\?\C:\Users\dennis\Documents\Tax Data\" <to> "M:\Tax Data\" (Include Subfolders)
- "\\?\C:\Users\dennis\Documents\Important Documents\" <to> "M:\Important Documents\"

Include subfolders for this pair?

- Include files: "\\?\C:\Users\dennis\Documents\Important Documents\Emergency Instructions for Josie and Richard Boone in Case of My Death.docx"
- Include subfolders: "\\?\C:\Users\dennis\Documents\Tax Data\"

If you only specify include filters, ViceVersa assumes you only want those file(s) and subfolder(s) included

- Method: Synchronization (synchronize one-way only: source to target)

If you need one-way copy choose backup or replication see:
http://www.tgrmn.com/web/kb/item27.htm

thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

Guest · Posted: Sat Jan 30, 2016 11:35 pm Post subject:

So what are you trying to tell me? Should I really be doing a one-way copy backup instead of a one-way synchronization for execution of this profile?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Are you replicating source to target , e.g. do changes only happen to source and want to mirror the files from source to target? thanks
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Guest · Posted: Mon Feb 01, 2016 1:23 am Post subject:

Yes, the changes are only made to the source. I'm trying to copy only the Tax Data folder and subfolders and only the one file in the Documents folder to the target. Here are my profile settings:

Profile File: C:\Users\dennis\Documents\ViceVersa Profiles\DennisPC-to-MyPassport Sync.fsf

Folders
- "\\?\C:\Users\dennis\Documents\Tax Data\" <to> "M:\Tax Data\" (Include Subfolders)
- "\\?\C:\Users\dennis\Documents\Important Documents\" <to> "M:\Important Documents\"
- Include files: "\\?\C:\Users\dennis\Documents\Important Documents\Emergency Instructions for Josie and Richard Boone in Case of My Death.docx"
- Include subfolders: "\\?\C:\Users\dennis\Documents\Tax Data\"
- Exclude subfolders: "\System Volume Information\"
- Exclude empty subfolders
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Backup (Mirror Source to Target)
- Log File: "C:\ProgramData\ViceVersa PRO\log1.log" (max 10000 KB)
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- Copy directly to destination file (do not use a temporary file)
- No empty source/target check

By the way, ViceVersa would be so much easier to use if it displayed a GUI directory tree structure with checkboxes to allow the user to select the folders and files to include in any synchronization and/or backup profile. This what other backup applications currently do. The way ViceVersa does this is very user-unfriendly and unintuitive.