exit code 3

hime3 · Joined: 22 Jun 2010 Posts: 35

Just purchased, installed VVEngine.
Been using VVPro for 5+ years.
First profiles run Error Code 3
Can not determine why VVEngine can not open this file that I suppose VVEngine created, and what I can do to resolve this error.
Thanks for help
hime

11/02/2015 10:33:25 [6206.515-PID:6920-03736] [WARNING] Failed loading C:\Users\Henry\AppData\Roaming\VVEngine\VVEngine.xml. Unable to open XML file for parsing. Will use .bak file.
11/02/2015 10:33:25 [6206.515-PID:6920-03736] [WARNING] Failed loading C:\Users\Henry\AppData\Roaming\VVEngine\VVEngine.xml.bak. Unable to open XML file for parsing.
_________________
hime3

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi, that's strange , that is the VVEngine configuration file (VVEngine.xml). Looks like VVEngine does not have access to read that file and the backup file? Maybe try deleting the files and restart VVEngine. thanks
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hime3 · Joined: 22 Jun 2010 Posts: 35

Please indicate which are "the files" to delete
VVEngine installed to C:\Program Files (x86)
created html and serv folders
thanks
hime
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hime3

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Sorry , I was referring to the files

VVEngine.xml
VVEngine.xml.bak

that are in
C:\Users\Henry\AppData\Roaming\VVEngine\

(make a copy first just in case...)

Also please check the permissions on the folder C:\Users\Henry\AppData\Roaming\VVEngine\ and those 2 files.

thanks
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hime3 · Joined: 22 Jun 2010 Posts: 35

VVEngine.xml and VVEngine.xml.bak automatically installed to C:\User...\AppData\Roaming
not to the Programs VVEngine.exe folder
what to do to remedy the situation?
hime
_________________
hime3

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

Hi , that is the correct location. Do you still have the error :

11/02/2015 10:33:25 [6206.515-PID:6920-03736] [WARNING] Failed loading C:\Users\Henry\AppData\Roaming\VVEngine\VVEngine.xml. Unable to open XML file for parsing. Will use .bak file.
11/02/2015 10:33:25 [6206.515-PID:6920-03736] [WARNING] Failed loading C:\Users\Henry\AppData\Roaming\VVEngine\VVEngine.xml.bak. Unable to open XML file for parsing.
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Guest · Posted: Fri Nov 06, 2015 12:35 am Post subject:

all is well
do not know the issue
thank you

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8758

OK, thanks
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