Forum Index  ViceVersa HOME         FAQ and Knowledge Base

 FAQForum FAQ   SearchSearch Forum  RegisterRegister 
 ProfileProfile   Log inLog in 

Email notification "timed out" message

 
Post new topic   Reply to topic     Forum Index -> Support
Author Message
Tgard
Guest





PostPosted: Sun Jun 14, 2015 12:22 am    Post subject: Email notification "timed out" message Reply with quote

I am have difficulty employing the email notification feature in Pro 2.5. I have checked out my specs over and over and get a "timed out" message. I am on Windows 7 and have tried the Verizon.net stmp server and the Juno.com smtp server. About 4 weeks ago this feature also stopped running on my ViceVersa 1.3 version after having no problem with it since I installed it 3-4 years ago. Just don't know.

While attempting to change some of the parameters I also encountered "Security handshake failed - 220 2.5.0 Go ahead with TLS negotiations" message. No idea what this means. Very frustrating.
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758

PostPosted: Mon Jun 15, 2015 12:00 am    Post subject: Reply with quote

Hi, do you have other applications sending e-mails via those SMTP servers? Do you maybe need to allow your account at Verizon.net and the Juno.com to use SMTP e-mails? GMAIL for example now requires that the user explicitly allows SMTP. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
Tgard
Guest





PostPosted: Tue Jun 16, 2015 1:48 am    Post subject: ViceVersa email notification Reply with quote

Yes, I use both accounts and send messages via Outlook from both of them as I indicated in my original message. Again, this feature was working until four weeks ago in version 1.3.1 and now it does not work in 1.3.1 or 2.5. 1.3.1 uses a script I copied from you 6-7 years ago and I tried to used the built in feature on 2.5.

Cay you explain what the Vice Versa error message I am getting as I mentioned earlier? Is this a general time-out message or something more specific?
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758

PostPosted: Tue Jun 16, 2015 10:53 pm    Post subject: Reply with quote

Hi , regarding the script that has stopped working. What is the error given by that script. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
Tgard
Guest





PostPosted: Tue Jun 16, 2015 11:52 pm    Post subject: Email notification Reply with quote

The windows Script Host message indicates:

Line: 75
Char: 1
Error: The message could not be sent to the SMTP server. The transport error code was 0x80040217. The server response was not available.

Code: 80040211
Source: (null)[/img]
Back to top
Tgard
Guest





PostPosted: Wed Jun 17, 2015 12:13 am    Post subject: Email notification Reply with quote

Also, can you please explain what the error message below means? The box indicates it is a ViceVersa error.

"Security handshake failed - 220 2.5.0 Go ahead with TLS negotiations"
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758

PostPosted: Wed Jun 17, 2015 3:52 am    Post subject: Reply with quote

Hi, this error could be unrelated to ViceVersa, see:

https://www.google.com/search?q=The+message+could+not+be+sent+to+the+SMTP+server.+The+transport+error+code+was+0x80040217

--
www.tgrmn.com
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
Tgard
Guest





PostPosted: Sun Jun 21, 2015 1:25 am    Post subject: E-mail notification set-up Reply with quote

The only message I am now getting is "The connection timed out" while it is trying to authenticate the pop3 server. I'm just totally baffled.
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758

PostPosted: Mon Jun 22, 2015 11:06 pm    Post subject: Reply with quote

Hi, would you mind trying sending the e-mail using this:

http://sourceforge.net/projects/blat/
or this:
http://www.howtogeek.com/120011/stupid-geek-tricks-how-to-send-email-from-the-command-line-in-windows-without-extra-software/

thanks!

--
www.tgrmn.com
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
Display posts from previous:   
Post new topic   Reply to topic     Forum Index -> Support All times are GMT
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © phpBB Group
Copyright © TGRMN Software. TGRMN Software products: