Forum Index  ViceVersa HOME         FAQ and Knowledge Base

 FAQForum FAQ   SearchSearch Forum  RegisterRegister 
 ProfileProfile   Log inLog in 

Device attached to the system is not functioning

 
Post new topic   Reply to topic     Forum Index -> Support
Author Message
GPJohn



Joined: 18 May 2015
Posts: 2

PostPosted: Mon May 18, 2015 9:40 pm    Post subject: Device attached to the system is not functioning Reply with quote

I saw an earlier post for the same message, but their issue seems different from mine. I have a ~200GB folder struction that I am replicating. Everything has inherited permissions that grants the service account running VVEngine permissions full control. When the job completes, I have several files that have an error in the log, which is always in the same format:

Copying file \\?\UNC\path1\file.jpg <to> \\?\UNC\path2\file.jpg (3.70MB) (Overwriting) ... [Can not change attributes, time or date of "\\?\UNC\path2\file.jpg". A device attached to the system is not functioning.] [Error] Unable to remove temporary file \\?\UNC\path2\~vv1.tmp [ERROR].

The permissions and attributes on these files match those of files in the same structure that copy successfully. I've also been able to manually copy the files from the source to the target, but still see the errors in my logs.

Any suggestions would be appreciated.

Thanks,
John
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Tue May 19, 2015 1:22 am    Post subject: Reply with quote

Hi, thank you for posting on the forum. What type of systems are the source and the target folders? Does this error happen always for the same files only or the same folders?
thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
GPJohn



Joined: 18 May 2015
Posts: 2

PostPosted: Tue May 19, 2015 1:49 am    Post subject: Reply with quote

TGRMN Software wrote:
Hi, thank you for posting on the forum. What type of systems are the source and the target folders? Does this error happen always for the same files only or the same folders?
thanks


The source is a Windows 2008R2 server, and the target is a CIFS share on a NetApp. The errors happen on the same files every time.
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Wed May 20, 2015 4:32 am    Post subject: Reply with quote

Thanks, can you try enabling the option: Copy directly to destination file (do not use a temporary file). The option is in profile settings -> advanced settings. I am wondering if this is a problem with renaming the temp file that ViceVersa uses while copying. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
Display posts from previous:   
Post new topic   Reply to topic     Forum Index -> Support All times are GMT
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © phpBB Group
Copyright © TGRMN Software. TGRMN Software products: