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installed service, all profiles disappeared

 
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Tue Feb 03, 2015 9:10 pm    Post subject: installed service, all profiles disappeared Reply with quote

I decided to install vvengine as service. When I did ALL MY PROFILES disappeared. How do I get the service version to see all my profiles? There are a TON of them. No way I can recreate them all. Question
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Tue Feb 03, 2015 11:26 pm    Post subject: Reply with quote

Hi, please see note about the VVEngine.xml file on this page:
http://www.tgrmn.com/web/kb/item48.htm
thanks
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Guest






PostPosted: Thu Feb 05, 2015 12:10 am    Post subject: Reply with quote

Funny, the service installed the first time. Bit now I get a message can't find vvengine.exe. The run time version works fine. Where is this file supposed to be?
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Thu Feb 05, 2015 12:25 am    Post subject: Reply with quote

Here is the log. I stopped vvengine first. I even copied the vvengine.exe file to the serv directory with no success.

Code:
02/03/2015 15:06:09 [8762.255-PID:4564-03132] VVEngine path: C:\Program Files (x86)\VVEngine\vvengine.exe
02/03/2015 15:06:10 [8762.333-PID:4564-03132] Command Line Flag: C:\Program Files (x86)\VVEngine\serv\vvengineservice.exe
02/03/2015 15:06:10 [8762.443-PID:4564-03132] Command Line Flag: -i
02/03/2015 15:06:10 [8762.926-PID:4564-03132] Service VVEngine installed
02/03/2015 15:06:16 [8768.808-PID:4564-03132] Done.
02/03/2015 15:06:42 [5649.334-PID:4372-05052] VVEngine path: C:\Program Files (x86)\VVEngine\vvengine.exe
02/03/2015 15:06:42 [5649.366-PID:4372-05052] Command Line Flag: C:\Program Files (x86)\VVEngine\serv\vvengineservice.exe
02/03/2015 15:06:42 [5649.428-PID:4372-03656] ServiceMain called
02/03/2015 15:06:42 [5649.506-PID:4372-03656] Windows Vista or newer detected
02/03/2015 15:06:44 [5650.582-PID:4372-03520] Checking Process...
02/03/2015 15:11:41 [5948.420-PID:1472-04440] VVEngine path: C:\Program Files (x86)\VVEngine\vvengine.exe
02/03/2015 15:11:41 [5948.544-PID:1472-04440] Command Line Flag: C:\Program Files (x86)\VVEngine\serv\vvengineservice.exe
02/03/2015 15:11:42 [5948.576-PID:1472-04440] Command Line Flag: -u
02/03/2015 15:11:42 [5948.591-PID:4372-05052] VVEngine Service Stopped from Console. (SERVICE_CONTROL_STOP, XYNTServiceHandler)
02/03/2015 15:11:42 [5948.622-PID:4372-05052] Ending VVEngine Process.
02/03/2015 15:11:42 [5948.700-PID:4372-05052] VVEngine Shutdown OK
02/03/2015 15:11:42 [5948.732-PID:4372-03520] Service stopping from console. (CheckProcess)
02/03/2015 15:11:42 [5948.732-PID:1472-04440] Killed service VVEngine.
02/03/2015 15:11:42 [5948.747-PID:4372-03520] Exit Checking Process ... 
02/03/2015 15:11:42 [5948.778-PID:1472-04440] Service VVEngine removed
02/03/2015 15:11:42 [5948.810-PID:4372-05052] Done.
02/03/2015 15:11:44 [5950.806-PID:1472-04440] Done.
02/04/2015 18:00:10 [38279.954-PID:580-04532] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:00:50 [38320.827-PID:4316-01552] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:03:07 [38457.062-PID:4588-04960] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:03:53 [38503.753-PID:3164-03356] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:05:09 [38578.993-PID:3724-02884] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:10:19 [38889.544-PID:4892-04708] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:11:18 [38948.465-PID:4620-05084] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:13:07 [39057.198-PID:4564-05108] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
02/04/2015 18:14:22 [39132.047-PID:1512-04412] C:\Users\Staypuffer\Desktop\vvengine.exe not found.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Thu Feb 05, 2015 10:45 pm    Post subject: Reply with quote

Hi, please uninstall VVEngine and restart. When you then setup as a service you will only need to copy the VVEngine XML file in the new location see:
http://www.tgrmn.com/web/kb/item48.htm

thanks
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Fri Feb 06, 2015 4:37 pm    Post subject: Reply with quote

This did NOT work. I am getting the same error message.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Sat Feb 07, 2015 5:22 am    Post subject: Reply with quote

Hi, is VVEngine installed where?

02/04/2015 18:00:10 [38279.954-PID:580-04532] C:\Users\Staypuffer\Desktop\vvengine.exe not found.

I do not understand this message, why is it looking on the desktop for VVEngine.exe
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Sat Feb 07, 2015 3:53 pm    Post subject: Reply with quote

Thank you. I don't know. But I did a global search and discovered that the serv directory ended up in two places, in the /staypuffer/Desktop folder and at the usual c:/program files... folder. I deleted the desktop folder and ran the install bat from the right location. Problem solved. I should have figured that one out on my own... Razz
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