[ERROR] Error scanning source folder

mscott · Guest

Everything had been working fine, but I just recently started getting this message while executing a backup:

Result: Execution not completed.
Exit Code: 2
[ERROR] Error scanning source folder.
Profile Start Time: 1/13/2015 3:29:10 AM
Profile End Time: 1/13/2015 3:32:35 AM

Source: P:\
Target: Q:\
User: Administrator

----------------------------------------------------------
Replication (Update Target)

I have no clue as to why this is happening or how to trouble shoot it. Please help.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, check the ViceVersa profile log for more info.
Location is in ViceVersa Profile Settings -> Execution.
thanks
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mscott · Guest

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, we received the log file, thanks. ViceVersa is reporting what Windows reports, which is 'The network path was not found'

If you have antivirus software on the machines do a test run with that disabled. It's possible that the AV scanner isn't keeping up properly and causes things to hang while it tries to catch up. If that works you may need to disable the AV scanner on at least one end for the duration of the transfer. Also ensure that there is no firewall involved that might misinterpret the traffic and cause the the connection to be broken.

Also check that everything is fine with the network and NICs.

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com