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stewartlgl
Joined: 06 Aug 2009 Posts: 7
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Posted: Mon Oct 06, 2014 2:57 am Post subject: ViceVersa Pro 2.5 has stopped working |
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the program has begun crashing repeatedly. here is the crash info. any ideas? thanks.
Problem Event Name: APPCRASH
Application Name: viceversa.exe
Application Version: 2.5.1.3
Application Timestamp: 52773dc6
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 531599f6
Exception Code: e06d7363
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 4a5d
Additional Information 2: 4a5d030764bb7dd5fcbec8e2ae9aeae8
Additional Information 3: 5f96
Additional Information 4: 5f96957c6ace90eb5275730a134afff5 |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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stewartlgl
Joined: 06 Aug 2009 Posts: 7
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Posted: Mon Oct 13, 2014 2:46 am Post subject: Your Request for RPT and DMP files |
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Both files are empty, but say they were created today |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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Posted: Tue Oct 14, 2014 11:31 pm Post subject: |
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thanks, at what point does ViceVersa crash? Which Windows version are you running? Can you post the profile log please showing the crash (profile settings -> execution) thanks _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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Shoe123
Joined: 22 Nov 2014 Posts: 1
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Posted: Sat Nov 22, 2014 7:40 am Post subject: |
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Locale ID: 1033
Additional Information 1: 4a5d
Additional Information 2: 4a5d030764bb7dd5fcbec8e2ae9aeae8
Additional Information 3: 5f96
Additional Information 4: 5f96957c6ace90eb5275730a134afff5
Missing IP Adresses please be wrote it....
Get |
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Pronost2 Guest
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Posted: Wed Nov 09, 2016 7:01 pm Post subject: My fix for hte kernelbase.dll error. |
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My VV Pro 2.5 crash with the kernelbase.dll was actually due to the VV Pro log file being 2gb in size. Deleted file and started/executed VV Pro just fine now. |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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Posted: Thu Nov 10, 2016 12:58 am Post subject: |
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Hi, thanks for the report, on which version of Windows are you running ViceVersa? 32-bit or 64-bit ? thanks! _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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