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mail to gmail failing (GMail smtp settings)

 
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jpvv



Joined: 24 Jul 2014
Posts: 2

PostPosted: Thu Jul 24, 2014 3:07 pm    Post subject: mail to gmail failing (GMail smtp settings) Reply with quote

I have 3 scheduled VV jobs that run every morning at 0301, 0320 and 0340. Each job sends email on completion. This was working fine until yesterday morning (23 July 2014).

Code:
Email config:
  Send E-Mail TO: username@gmail.com
  Send E-Mail FROM: username@gmail.com
  SMTP Server Name: smtp.gmail.com Port: 587
  Authenticate using Name and Password
    User Name: username@gmail.com
    Password: **********
  Use Secure Connection (SSL/TLS)


VV log reports:
[ERROR] There was no response from the server.

If I change Port to 465, VV log reports:
[ERROR] The RCPT command failed. The specified account does not exsist. - 530 5.5.1 h t t p : //support.google.com/mail/bin/answer.py?answer=14257 x9sm9163396qas.26 - gsmtp

username@gmail.com is a valid account that is working with thunderbird and firefox.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763

PostPosted: Thu Jul 24, 2014 3:50 pm    Post subject: Reply with quote

Hi, the settings look alright. Myself I am using smtp.gmail.com on port 587 with TLS. Only difference is that for user name I am using just username without @gmail.com and then the password.

Is there a new program / antivirus, firewall, firewall rule blocking access to port 587 since yesterday? Question
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jpvv



Joined: 24 Jul 2014
Posts: 2

PostPosted: Thu Jul 24, 2014 5:03 pm    Post subject: Reply with quote

Changing the authentication username to username (without @gmail.com) doesn't help.

The last change I made on this computer was an Adobe Air update on 17 July. I have no idea what Norton might have done behind the scenes but I don't see anything suspect in its firewall rules.

VV will successfully send email if configured with port 587 on a different smtp server. I suppose I could use this server as a workaround, but would prefer to stick with gmail.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Fri Jul 25, 2014 3:02 am    Post subject: Reply with quote

Actually --- it looks like we started having problems using GMail with ViceVersa PRO too... I will check and let you know what we find. thanks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Wed Jul 30, 2014 4:50 am    Post subject: Reply with quote

It's working again now. It must have been a temporary issue with Google GMail smtp. I am using :

- Send notification e-mail after execution to myuser@gmail.com from myuser@gmail.com. Use SMTP server smtp.gmail.com on port 587 (Send e-mail on execution error)
- Authenticate using name and password. User name: myuser@gmail.com, password: ****
- Use Secure Connection (SSL/TLS)

thanks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Mon Aug 11, 2014 11:55 pm    Post subject: Reply with quote

Looks like there's a new settings to activate in GMail if one wants to sends e-mails via SMTP (which is what ViceVersa does).

Google wants email clients to implement OAuth2.0-based authentication, instead of using a username/password with the POP, IMAP, or SMTP protocol (that's the standard for desktop e-mail clients like Thunderbird or ViceVersa). OAuth 2.0 requires the email client to launch a browser to display a HTML form provided by Google and then use a token that it returns.

To still allow using POP, IMAP, or SMTP to send e-mails with GMail (which is fine), you'll need to enable the settings : enable access for less secure apps

See more here:
http://email.about.com/od/gmailtips/fl/How-to-Allow-Email-Programs-Access-to-Gmail-Basic-Password-Authentication.htm

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