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ViceVersa Mail Connection Time-Out Settings

 
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nasdweb



Joined: 11 Jul 2012
Posts: 53

PostPosted: Wed Apr 16, 2014 7:05 pm    Post subject: ViceVersa Mail Connection Time-Out Settings Reply with quote

The ViceVersa client appears to be having issues connecting to our exchange mail server. It times out after 3-4 seconds when attempting to test mail from the client. All of the other servers we have VV installed on works fine. When we try to telnet to our mail server from the same server with the issue using command prompt, it works fine. Is there a way to increase the connection time-out settings on the client end?

Thanks.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758

PostPosted: Thu Apr 17, 2014 1:14 am    Post subject: Reply with quote

Hi, I will check the code and let you know asap. thanks
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nasdweb



Joined: 11 Jul 2012
Posts: 53

PostPosted: Mon Apr 21, 2014 6:19 pm    Post subject: Reply with quote

TGRMN Software wrote:
Hi, I will check the code and let you know asap. thanks


Hello - Any updates on this?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758

PostPosted: Tue Apr 22, 2014 5:31 am    Post subject: Reply with quote

Hi, there are two timeout values used: connection timeout which is set to 5 secs and SMTP timeout which is set to 10 secs. Unfortunately, these values are currently hard-coded in the source and are not customizable via the Windows Registry.... Sad
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nasdweb-
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PostPosted: Tue Apr 22, 2014 12:56 pm    Post subject: Response Reply with quote

TGRMN Software wrote:
Hi, there are two timeout values used: connection timeout which is set to 5 secs and SMTP timeout which is set to 10 secs. Unfortunately, these values are currently hard-coded in the source and are not customizable via the Windows Registry.... Sad


I figured as much. Hopefully, a future version will contain an option that allows users to modify the time-out settings.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758

PostPosted: Wed Apr 23, 2014 12:16 am    Post subject: Reply with quote

Yes, I have logged this one for the next release.
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