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Error detail from log file

 
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jwhang



Joined: 24 Mar 2014
Posts: 5
PostPosted: Wed Mar 26, 2014 7:44 pm    Post subject: Error detail from log file Reply with quote
Hi,


I've been lurking around and found some answers to questions I had from ViceVersa Log files, but this one is giving me some trouble.


'2014-03-25 17:42:28 : Copying file \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy57\Users\lflores\insurance listing CURRENT 2014.3.24 add AvMed.docx <to> \\?\N:\Daily\2-Tuesday\Users\lflores\insurance listing CURRENT 2014.3.24 add AvMed.docx (53.29KB) [Can not read data. The parameter is incorrect.] [ERROR]."

Can anyone point me in the right direction? Tks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Thu Mar 27, 2014 11:30 pm    Post subject: Reply with quote
Hi, what version / build of ViceVersa? thanks
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jwhang



Joined: 24 Mar 2014
Posts: 5
PostPosted: Fri Mar 28, 2014 12:36 am    Post subject: Reply with quote
Hi,


ViceVersa Pro 2.5 and build 2504.


Tks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Fri Mar 28, 2014 1:58 am    Post subject: Reply with quote
Thanks, can you upgrade to the latest build? it's free from your version. thanks
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jwhang



Joined: 24 Mar 2014
Posts: 5
PostPosted: Mon Apr 07, 2014 12:49 am    Post subject: Reply with quote
Hi,


Updated to latest build. I'm still having same error... Any more suggestion???



Tks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Apr 08, 2014 12:27 am    Post subject: Reply with quote
Does this error happen only for this file and always for this file? thanks
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jwhang



Joined: 24 Mar 2014
Posts: 5
PostPosted: Tue Apr 08, 2014 1:24 am    Post subject: Reply with quote
Hi,


Same error, but different files....


Tks
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Apr 08, 2014 6:05 am    Post subject: Reply with quote
So this file "insurance listing CURRENT 2014.3.24 add AvMed.docx" is sometimes copied correctly to target? thanks
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jwhang



Joined: 24 Mar 2014
Posts: 5
PostPosted: Tue Apr 08, 2014 4:39 pm    Post subject: Reply with quote
Yes, which is why i'm having trouble solving this issue.


Tks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Apr 08, 2014 11:50 pm    Post subject: Reply with quote
It could be that the source or target hard disks are the problem: did you try running chkdsk or other hard disk diagnostic software already?
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