Status Details: Windows can not monitor folder:

[carltont]

I'm getting the following error when trying to do realtime backup. The source is a Samba Share on SuSE Linux Enterprise Server. If I turn off the realtime stuff and just do a standard run it works fine but realtime gives me this:

Status Details: Windows can not monitor folder: \\10.100.3.244\appl\APPS\ - The request is not supported. (err:50)

Server settings below:

VVEngine Settings
HTTP Port: 8001
HTTP Clients Allowed from IPs: 127.0.0.1
HTTP Password: Not active
HTTP Auto-Update Page: 5 secs
Settings Loaded/Saved to: C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.xml
VVEngine Log File: C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.log
VVEngine DB File: C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.db
VVEngine Start Time: 11/12/2013 5:40:14 PM
VVEngine Version: v2.1 Server Premium (Build 2103)
VVEngine Command Line: "C:\program files (x86)\vvengine\vvengine.exe"
VVEngine Max Profiles: Unlimited
ViceVersa Path: C:\Program Files\ViceVersa Pro\ViceVersa.exe
System: Windows Server 2008 R2, (Standard Edition), (HyperV), (x86-64 Processor) v6.1 Build:7601 Service Pack:1 - Emulated OS: Windows Server 2008 R2, (Standard Edition), (HyperV), (x86-32 Processor) v6.1 Build:7601 Service Pack:1
Account Name: Administrator
Computer Name: proxima.randrtruck.com
Service: Not running as a Windows Service
More Settings: Event logging level = 0, Access read-only pages without password = N, Access run/stop pages without password = N, Max HTTP conn. = 10, Change detection timeout = 3 sec(s), Change detection max. wait = 10 sec(s)

ViceVersa PRO 2.5 Build 2512 64-bit [Server]

Thanks for the help,
Tracy

[carltont]

As a followup here's the relevant vvengine.log section:

11/12/2013 18:27:52 [2846.386-PID:2776-01804] Received: Enable profile 'C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf'
11/12/2013 18:27:52 [2846.401-PID:2776-01804] [C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf] Disabled
11/12/2013 18:27:52 [2846.401-PID:2776-01804] Enabling profile C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf
11/12/2013 18:27:52 [2846.510-PID:2776-01804] [C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf] Source or Target Not Accessible
11/12/2013 18:27:52 [2846.510-PID:2776-01804] [C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf] Checking folders accessibility...
11/12/2013 18:27:52 [2846.526-PID:2776-02684] [C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf] Next Scheduled Run: Tomorrow at 12:15:00 AM
11/12/2013 18:27:52 [2846.526-PID:2776-02684] Saving settings to XML file C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.xml
11/12/2013 18:27:52 [2846.557-PID:2776-02684] [C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf] Error
11/12/2013 18:27:52 [2846.557-PID:2776-02684] [C:\Users\Administrator\Documents\ViceVersa PRO\VFS-01-Backup.fsf] Windows can not monitor folder: \\10.100.3.244\appl\APPS\ - The request is not supported. (err:50)
11/12/2013 18:27:56 [2850.317-PID:2776-01008] Received command 'gethttpport'
11/12/2013 18:27:56 [2850.317-PID:2776-01008] Sent answer '100-8001'

[TGRMN Software]

Hi, it could be that the SAMBA folder \\10.100.3.244\appl\APPS\ can't be monitored from the Windows Server; you may need to disable monitoring for changes for the source folder and only monitor the target.
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[carltont]

[TGRMN Software]

Hi Tracy,

Local folders can always be monitored for changes, but for network folders on SMB it depends on the OS where the folders are hosted. For instance, you can monitor a "remote" folder on another Windows Server OS (2008, 2012, etc), but some Linux OS do not provide this functionality.

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com