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VVEngine issue: window appears with autosync in the title

 
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Tue Nov 05, 2013 2:07 pm    Post subject: VVEngine issue: window appears with autosync in the title Reply with quote

I have a profile that is running from vvengine normally for some time now. For some reason during the compare phase it intermittently pauses/stops. A ViceVersa profile window appears with auto sync in the title. I am not able to click on anything in the window. If I go to vvengine I can click on stop running profile and the window will go away. I can then rerun the profile with no problem. This is an intermittent problem that does not occur every time the profile runs. So far I've been unable to re-create the problem by simply running the profile manually.

The profile log reports: Exit Code: 2. Execution not completed. [ERROR].

I've never seen a profile appear during execution. In fact I could swear I've been told there was no way for this feature to be added to vvengine.

Any idea what is going on and how I can and how I can correct the problem? If I'm away for the machine this error stops all processing and prevents subsequent profiles from running.

Thanks in advance for any assistance.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758

PostPosted: Wed Nov 06, 2013 12:30 am    Post subject: Reply with quote

Is anything shown in the profile log (ViceVersa profile settings -> execution) when this happens? When profiles run in ViceVersa, they are run in a hidden window, and for some reason this window is showing up intermittently on your computer. Is VVEngine running on which version of Windows?
thank you
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Wed Nov 06, 2013 4:00 pm    Post subject: Reply with quote

As stated in the post above, the only entry in the log is execution error 2. Perhaps I should turn on verbose logging. It always hangs on compare. Rerunning after stopping the profile in vvengine has resulted in successful runs so far, but that is a problem because I have many profiles that run sequentially so when this happens it prevents all these profiles from running.

The OS is Windows 7 64x.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758

PostPosted: Wed Nov 06, 2013 10:09 pm    Post subject: Reply with quote

Hi, can you please send the profile log of one of the profiles having this issue to support @tgrmn.com ? thanks
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Wed Nov 06, 2013 10:24 pm    Post subject: Reply with quote

I went to grab the log file and I noticed it was named the same as another profile's log file... perhaps this was the cause?

What would happen if two profiles were running at the same time and had the same log file name?

I renamed the log file and set it to verbose logging. Let's see what happens. If the problem recurs I will post the log here. Thanks.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758

PostPosted: Wed Nov 06, 2013 10:58 pm    Post subject: Reply with quote

Hi, in that case one of the two profiles should stop complaining it can't access the log file as it's used by another process.
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Thu Nov 07, 2013 12:25 am    Post subject: Reply with quote

hmmm.... never saw anyone complaining... I almost copied the log file last time it snagged and I saw the error #2... I will keep an eye on this... I've run thousands of profiles from vvengine in the last few months without incident... only a handful (maybe 4x) has this come up. I can't even swear it was the same profile every time, although I think it was...

Thanks for your help... I'll post again as soon as the problem recurs, if it foes.
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Steviebone



Joined: 27 May 2007
Posts: 42

PostPosted: Fri Nov 08, 2013 3:15 am    Post subject: Reply with quote

happened again... here's the log for the run

2013-11-07 13:44:27 : START ID: 2013117194424-2686796-1188
2013-11-07 13:44:27 : ************************************************************
2013-11-07 13:44:27 : Profile Started.
2013-11-07 13:44:27 : ************************************************************
2013-11-07 13:44:27 : Version: ViceVersa PRO 2.5 Build 2512 64-bit (SN374) [Registered][Steven D-K...]
2013-11-07 13:44:27 : Command Line: "h:\viceversa pro\viceversa.exe" "C:\VVErsa\bandannah2u.fsf" /hiddenautosync /vveng
2013-11-07 13:44:27 : System: Windows 7, (64 Bit Edition), (Media Center Edition), (x86-64 Processor) v6.1 Build:7601 Service Pack:1
2013-11-07 13:44:27 : User: Staypuffer
2013-11-07 13:44:27 : Computer: Bandanna64
2013-11-07 13:44:27 : **** Profile: C:\VVErsa\bandannah2u.fsf
2013-11-07 13:44:27 : **** - Folders -
2013-11-07 13:44:27 : **** Targets: (Compressed)
2013-11-07 13:44:27 : **** "\\?\h:\" <to> "\\?\U:\Bandanna\Disk1\HDrive\" (Include Subfolders)
2013-11-07 13:44:27 : **** "\\?\h:\" <to> "\\?\UNC\Superman\r6\_Computers\Bandanna\Disk1\HDrive\" (Include Subfolders)
2013-11-07 13:44:27 : **** Create sources/targets that do not exist
2013-11-07 13:44:27 : **** Exclude files: "pagefil*"
2013-11-07 13:44:27 : **** Exclude files: "hiberfil*"
2013-11-07 13:44:27 : **** - Comparison Settings -
2013-11-07 13:44:27 : **** Comparison Type: Size and Timestamp
2013-11-07 13:44:27 : **** - Execution Settings -
2013-11-07 13:44:27 : **** Method: Backup (Mirror Source to Target)
2013-11-07 13:44:27 : **** No overwrite / read-only / error confirmations
2013-11-07 13:44:27 : **** Log File: "C:\VVErsa\bandannaH2U.log"
2013-11-07 13:44:27 : **** No archive for deleted/replaced source files
2013-11-07 13:44:27 : **** No archive for deleted/replaced target files
2013-11-07 13:44:27 : **** Copy files even if timestamp changes after initial comparison
2013-11-07 13:44:27 : **** Use 'Volume Shadow Copy' to copy open files for source
2013-11-07 13:44:27 : **** Verify successful file copy by checking file CRC
2013-11-07 13:44:27 : **** Replace newer target files with older source files (backup only)
2013-11-07 13:44:27 : Checking source \\?\h:\ ...
2013-11-07 13:47:41 : Total found: 479,679
2013-11-07 13:47:48 : Checking target \\?\U:\Bandanna\Disk1\HDrive\ ...
2013-11-07 13:49:53 : Total found: 479,679
2013-11-07 13:50:03 : Comparing ...
2013-11-07 13:50:10 : Comparing done.
2013-11-07 13:50:10 : Checking source \\?\h:\ ...
2013-11-07 13:50:16 : Total found: 479,679
2013-11-07 13:50:24 : Checking target \\?\UNC\Superman\r6\_Computers\Bandanna\Disk1\HDrive\ ...
2013-11-07 13:52:21 : Total found: 479,679
2013-11-07 13:52:33 : Comparing ...
2013-11-07 13:52:40 : Comparing done.
2013-11-07 21:11:42 : Exit Code: 2. Execution not completed. [ERROR]
2013-11-07 21:11:42 : ************************************************************
2013-11-07 21:11:42 : END ID: 2013117194424-2686796-1188
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758

PostPosted: Tue Nov 12, 2013 3:55 am    Post subject: Reply with quote

Please check if this could be the issue:
http://www.tgrmn.com/web/kb/item106.htm
thanks
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