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The Specified Server Cannot Perform The Requested Operation
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tochill
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PostPosted: Wed Nov 06, 2013 1:20 am    Post subject: Reply with quote

TGRMN Software wrote:
Hi, could you write to support@tgrmn.com , I'll see if we can send you a special version of ViceVersa to debug this issue and collect more info on why it's failing. thanks!


I figured out the issue. it was the implementation of SMB2 within mavericks. i disabled it in windows 7 which forces it to connect via SMB1... its a short turn workaround until they fix mavericks.

support. microsoft .com/kb/2696547

To disable SMBv2 and SMBv3 on the SMB client, run the following commands:
sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
sc.exe config mrxsmb20 start= disabled
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758

PostPosted: Wed Nov 06, 2013 3:37 am    Post subject: Reply with quote

That's a great find, thank you for reporting this.

Here is more info again:
http://www.tuaw.com/2013/10/27/did-mavericks-kill-your-network-drive-access-heres-a-fix/

Still do not understand why ViceVersa PRO fails but the dir command does not fail:
dir \\Protools\Audio\Showreel\ /s

as they both list the same folders.... Question

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Trailerman



Joined: 26 Aug 2005
Posts: 26

PostPosted: Wed Nov 06, 2013 9:00 am    Post subject: Reply with quote

tochill wrote:

I figured out the issue. it was the implementation of SMB2 within mavericks. i disabled it in windows 7 which forces it to connect via SMB1... its a short turn workaround until they fix mavericks.

support. microsoft .com/kb/2696547

To disable SMBv2 and SMBv3 on the SMB client, run the following commands:
sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
sc.exe config mrxsmb20 start= disabled


Hi Tochill

Sounds like you might be onto something, but for some reason it's making no difference here.

Just so I'm clear, those two commands need to be run on the VV Pro client system (Windows 7 in our case), and this should force an SMB1 connection - is that correct?

Do I need a reboot after running those commands (I presume they can just be run in a CMD window)?

Thanks for any further help. Would be great to find a quick workaround.

Jules
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Trailerman



Joined: 26 Aug 2005
Posts: 26

PostPosted: Wed Nov 06, 2013 9:17 am    Post subject: Reply with quote

Scratch that. Works fine after reboot ... so far. Great news.
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tochill
Guest





PostPosted: Wed Nov 06, 2013 4:40 pm    Post subject: Reply with quote

Glad it worked, i am not sure its something Vice Versa could fix. i tried a few other sync programs and they all run into the same issue. I think it has to do with the way it scans the drive.

Probably should have mentioned the reboot Smile
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Trailerman



Joined: 26 Aug 2005
Posts: 26

PostPosted: Wed Nov 06, 2013 6:16 pm    Post subject: Reply with quote

Very Happy No worries!

Thanks for figuring this out.
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