Cannot open source folder

peterash · Joined: 31 Oct 2013 Posts: 4

I am getting this error when trying to backup a folder containing a Windows Backup of Exchange Data.

The user running the task has full access to the source and target folders.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, which version of Windows? Is the folder on the network? thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

peterash · Joined: 31 Oct 2013 Posts: 4

Windows Server 2008
No both folders are local

Source is internal HDD
Target is USB HDD

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Thank you, are you running the latest ViceVersa PRO version and build? Can you post part of the log showing the error? Log location is shown in profile settings -> execution. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

peterash · Joined: 31 Oct 2013 Posts: 4

VV Version is shown in below log fragment.

-
************************************************************
Profile Started.
************************************************************
Version: ViceVersa PRO 2.5 Build 2511 64-bit (SN367) [Registered][Server][Alain-Bouv...]
Command Line: "C:\Program Files\ViceVersa Pro\ViceVersa.exe"
System: Windows Server 2008 R2 (Domain Controller), (Small Business Server), (64 Bit Edition), (x86-64 Processor) v6.1 Build:7600
User: ABADOM.LOCAL\BlaiseKay
Computer: ABA-SBS.abadom.local
**** - Folders -
**** Source: "e:\WindowsImageBackup\"
**** Target: "g:\exchange\"
**** Include Subfolders: Yes
**** - Comparison Settings -
**** Comparison Type: Size and Timestamp
**** - Execution Settings -
**** Method: None
**** No archive for deleted/replaced source files
**** No archive for deleted/replaced target files
Checking source e:\WindowsImageBackup\ ...
Total found: 1
[INFO] Cannot access folder e:\WindowsImageBackup\ABA-SBS\. Folder excluded.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, try right clicking on the ViceVersa program icon and select "run as administrator". thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

peterash · Joined: 31 Oct 2013 Posts: 4

Hi, that worked thanks but how do I ensure that the VV scheduler task runs in the same way?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, the VVScheduler is always running tasks elevated, make sure the scheduled task is setup to run under the correct account. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com