Long file name error with Windows 2008 R2 Ent 64-bit - ViceVersa Forum: File Synchronization, Windows Backup Software

ViceVersa HOME FAQ and Knowledge Base

Forum FAQ

Search Forum

Profile

Long file name error with Windows 2008 R2 Ent 64-bit

Forum Index -> Support

Author

Message

BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Mon Sep 23, 2013 5:14 am Post subject: Long file name error with Windows 2008 R2 Ent 64-bit

Dear Support team,

Currently I'm using the ViceVersa Pro (Build 2512) and VVEngine (Build 2103), I already followed the instruction to put \\?\UNC\ before the source/destination path to let ViceVersa can sync the long name/path files. However, I'm still facing with such kind of error.

Here is my profile settings:

Quote:

Profile File: c:\program files\viceversa pro\profile\ops.fsf

Folders
- Source: "\\?\UNC\pmls-fs01\OPS\"
- Target: "\\?\D:\OPS\"
- Include Subfolders: Yes
- Create sources/targets that do not exist
- Exclude hidden files
- Exclude system files
- Exclude hidden subfolders
- Exclude system subfolders
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Synchronization (synchronize conflicts) (synchronize one-way only: source to target)
- No overwrite / read-only / error confirmations
- Tracking Database: "C:\Program Files\ViceVersa Pro\Tracking Database\ops.tdb"
- Log File: "C:\Program Files\ViceVersa Pro\Logs\ops.log" (max 10000 KB)
- Log only summary and errors
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- Process Priority: Realtime
- Limit Bandwidth to: 64.00KB/Sec
- Use Windows Native File Copy
- Skip files that are in use by other applications
- Copy file/folder permissions
- Copy file/folder auditing
- Copy file/folder owner

Here is my error logs:

Quote:

2013-09-23 11:07:47 : START ID: 20139234744-3462128-1540
2013-09-23 11:07:47 : ************************************************************
2013-09-23 11:07:47 : Profile Started.
2013-09-23 11:07:47 : ************************************************************
2013-09-23 11:07:47 : Version: ViceVersa PRO 2.5 Build 2511 64-bit (SN367) [Registered][Server][VSS][Su-Nguyen ...]
2013-09-23 11:07:47 : Command Line: "C:\Program Files\ViceVersa Pro\ViceVersa.exe" "C:\Program Files\ViceVersa Pro\Profile\OPS.fsf" /hiddenautosync /vveng /vvfs
2013-09-23 11:07:47 : System: Windows Server 2008, (Enterprise Edition), (64 Bit Edition), (HyperV), (x86-64 Processor) v6.0 Build:6001 Service Pack:1
2013-09-23 11:07:47 : User: SITV.LOCAL\administrator
2013-09-23 11:07:47 : Computer: HCMC-FS01.sitv.local
2013-09-23 11:07:47 : **** Profile: C:\Program Files\ViceVersa Pro\Profile\OPS.fsf
2013-09-23 11:07:47 : **** - Folders -
2013-09-23 11:07:47 : **** Source: "\\?\UNC\pmls-fs01\OPS\"
2013-09-23 11:07:47 : **** Target: "\\?\D:\OPS\"
2013-09-23 11:07:47 : **** Include Subfolders: Yes
2013-09-23 11:07:47 : **** Create sources/targets that do not exist
2013-09-23 11:07:47 : **** Exclude hidden files
2013-09-23 11:07:47 : **** Exclude system files
2013-09-23 11:07:47 : **** Exclude hidden subfolders
2013-09-23 11:07:47 : **** Exclude system subfolders
2013-09-23 11:07:47 : **** - Comparison Settings -
2013-09-23 11:07:47 : **** Comparison Type: Size and Timestamp
2013-09-23 11:07:47 : **** - Execution Settings -
2013-09-23 11:07:47 : **** Method: Synchronization (synchronize conflicts) (synchronize one-way only: source to target)
2013-09-23 11:07:47 : **** No overwrite / read-only / error confirmations
2013-09-23 11:07:47 : **** Tracking Database: "C:\Program Files\ViceVersa Pro\Tracking Database\ops.tdb"
2013-09-23 11:07:47 : **** Log File: "C:\Program Files\ViceVersa Pro\Logs\ops.log" (max 10000 KB)
2013-09-23 11:07:47 : **** Log only summary and errors
2013-09-23 11:07:47 : **** No archive for deleted/replaced source files
2013-09-23 11:07:47 : **** No archive for deleted/replaced target files
2013-09-23 11:07:47 : **** Process Priority: Realtime
2013-09-23 11:07:47 : **** Limit Bandwidth to: 64.00KB/Sec
2013-09-23 11:07:47 : **** Use Windows Native File Copy
2013-09-23 11:07:47 : **** Skip files that are in use by other applications
2013-09-23 11:07:47 : **** Copy file/folder permissions
2013-09-23 11:07:47 : **** Copy file/folder auditing
2013-09-23 11:07:47 : **** Copy file/folder owner
2013-09-23 11:07:48 : Checking source \\?\UNC\pmls-fs01\OPS\ ...
2013-09-23 11:34:38 : Total found: 53,633
2013-09-23 11:34:40 : Checking target \\?\D:\OPS\ ...
2013-09-23 11:34:44 : Total found: 53,378
2013-09-23 11:34:45 : Comparing ...
2013-09-23 11:34:47 : Checking tracking database...
2013-09-23 11:34:49 : Comparing done.
2013-09-23 11:34:49 : - Status Summary -
2013-09-23 11:34:49 : - Total Files - Source: 46,481 (79.42GB) - Target: 46,212 (79.64GB)
2013-09-23 11:34:49 : - Excluded Files - Source: 449 (48.55MB) - Target: 12 (4.57MB)
2013-09-23 11:34:49 : - Matched Files - Source: 45,988 (79.36GB) - Target: 45,988 (79.36GB)
2013-09-23 11:34:49 : - Single Files - Source: 10 (10.62MB) - Target: 178 (279.76MB)
2013-09-23 11:34:49 : -- Added Files (Since Last Execution)- Source: 459 (59.17MB) - Target: 190 (284.33MB)
2013-09-23 11:34:49 : -- Removed Files (Since Last Execution) - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:34:49 : - Newer Files - Source: 5 (3.65MB) - Target: 29 (5.80MB)
2013-09-23 11:34:49 : - Older Files - Source: 29 (5.82MB) - Target: 5 (3.66MB)
2013-09-23 11:34:49 : -- Conflict Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:34:49 : - Total Subfolders - Source: 7,152 - Target: 7,166
2013-09-23 11:34:49 : - Excluded Subfolders - Source: 4 - Target: 3
2013-09-23 11:34:49 : - Matched Subfolders - Source: 7,145 - Target: 7,145
2013-09-23 11:34:49 : - Single Subfolders - Source: 3 - Target: 18
2013-09-23 11:34:49 : - To Do - Synchronization
2013-09-23 11:34:49 : - Files to Add - Source: 0 (0) - Target: 10 (10.62MB)
2013-09-23 11:34:49 : - Files to Update - Source: 0 (0) - Target: 5 (3.65MB)
2013-09-23 11:34:49 : - Files to Delete - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:34:49 : - Subfolders to Add - Source: 0 - Target: 3
2013-09-23 11:34:49 : - Subfolders to Delete - Source: 0 - Target: 2
2013-09-23 11:34:49 :
2013-09-23 11:34:49 : ---- Start Execution ----
2013-09-23 11:34:49 : ---- Synchronization (Source: \\?\UNC\pmls-fs01\OPS\ Target: \\?\D:\OPS\) ----
2013-09-23 11:34:49 : ---- Start deleting ----
2013-09-23 11:34:49 : -- Deleting from target ...
2013-09-23 11:34:49 : Deleting folder \\?\D:\OPS\VDR\ [The folder is not empty] [SKIPPED].
2013-09-23 11:34:49 : Deleting folder \\?\D:\OPS\Long Hai photos\ [The folder is not empty] [SKIPPED].
2013-09-23 11:34:49 : -- Done: 0 (0) Err: 0 (0) Skipped: 2 (0) Tot: 2 (0) --
2013-09-23 11:34:49 : -- Objects Deleted per Second: 0.00 -- Elapsed Time: 0 sec
2013-09-23 11:34:49 : Re-comparing ...
2013-09-23 11:34:49 : ---- Deleting finished ----
2013-09-23 11:34:49 : ---- Start copying ----
2013-09-23 11:34:49 : -- Copying to target...
2013-09-23 11:34:49 : Using Windows native file copying...
2013-09-23 11:34:52 : Copying file \\?\UNC\pmls-fs01\OPS\GATE HOUSE\REPORT\NON CONTAINER VESSEL\2013\SEP\MUROTO\MUROTO - LOAD\Packing list 08312013(4th shipment) - Copy.xls <to> \\?\D:\OPS\GATE HOUSE\REPORT\NON CONTAINER VESSEL\2013\SEP\MUROTO\MUROTO - LOAD\Packing list 08312013(4th shipment) - Copy.xls (3.30MB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:34:54 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.docx <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.docx (4.31MB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam br". The system cannot find the file specified.] [ERROR].
2013-09-23 11:34:57 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.pdf <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.pdf (458.32KB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam br". The system cannot find the file specified.] [ERROR].
2013-09-23 11:35:12 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\MUROTO - V.L - STEEL PIPE (24.9-)\Packing list 4 shipment.xlsx <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\MUROTO - V.L - STEEL PIPE (24.9-)\Packing list 4 shipment.xlsx (31.62KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:16 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\TAIO FRONTIOR - V. - WOOD CHIPS ()\NOA..pdf <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\TAIO FRONTIOR - V. - WOOD CHIPS ()\NOA..pdf (194.53KB) [The system cannot find the file specified.] [SKIPPED].
2013-09-23 11:35:19 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Ngoc\2013\T7\132701-ECOFAITH G.O-SOYABEAN\Replacement of driver's name ( for only one truck of KIM HUNG Co ) in the list of daily truck - MV ECOFIATH G O - SBM ETB at SITV port 113.msg <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Ngoc\2013\T7\132701-ECOFAITH G.O-SOYABEAN\Replacement of driver's name ( for only one truck of KIM HUNG Co ) in the list of daily truck - MV ECOFIATH G O - SBM ETB at SITV port 113.msg (4.09MB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Ngoc\2013\T7\132701-ECOFAITH G.O-SOYABEAN\Replacement of driver's name ( for only one truck of KIM HUNG Co ) in the list of daily truck - MV ECOFIATH G O - SBM ETB at SITV port 1". The system cannot find the file specified.] [ERROR].
2013-09-23 11:35:21 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\External Contact Detail\External Contact Detail.xlsx <to> \\?\D:\OPS\OIC\Terminal Operation\External Contact Detail\External Contact Detail.xlsx (60.35KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:24 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Aug\TAU H.VI PHU TRACH\CAT TUONG 25-V133001L-CONCRETE PIPE (08.07-01.0 Cool

\RE Vessel Completion Report CAT TUONG 25 133001L - Concrete pipe 549 Pipes2528.294 MT - Extra order.msg <to> \\?\D:\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Aug\TAU H.VI PHU TRACH\CAT TUONG 25-V133001L-CONCRETE PIPE (08.07-01.0 Cool

\RE Vessel Completion Report CAT TUONG 25 133001L - Concrete pipe 549 Pipes2528.294 MT - Extra order.msg (753.00KB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Aug\TAU H.VI PHU TRACH\CAT TUONG 25-V133001L-CONCRETE PIPE (08.07-01.0 Cool

\RE Vessel Completion Report CAT TUONG 25 133001L - Concrete pipe 549 Pipes2528.294 MT - Ext". The system cannot find the file specified.] [ERROR].
2013-09-23 11:35:26 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Sep\Check list.xlsx <to> \\?\D:\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Sep\Check list.xlsx (88.70KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:35 : Copying file \\?\UNC\pmls-fs01\OPS\Production\Report\Equipment Plan\2013\EQs Plan -W39.xls <to> \\?\D:\OPS\Production\Report\Equipment Plan\2013\EQs Plan -W39.xls (182.50KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:35 : -- Done: 8 (857.83KB) Err: 4 (9.59MB) Skipped: 6 (3.84MB) Tot: 18 (14.27MB) --
2013-09-23 11:35:35 : -- Average Transfer Rate: 20.43KB/Sec -- Elapsed Time: 41 sec
2013-09-23 11:35:35 : Re-comparing ...
2013-09-23 11:35:35 : Updating tracking database...
2013-09-23 11:35:35 : Tracking database saved.
2013-09-23 11:35:35 : ---- Copying finished ----
2013-09-23 11:35:35 : ---- End ----
2013-09-23 11:35:35 : - Execution Summary -
2013-09-23 11:35:35 : - Added Files - Source: 0 (0) - Target: 5 (857.83KB)
2013-09-23 11:35:35 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : -- Skipped Files - Source: 0 (0) - Target: 6 (3.84MB)
2013-09-23 11:35:35 : -- Errors (Adding) - Source: 0 (0) - Target: 4 (9.59MB) [ERROR]
2013-09-23 11:35:35 : - Added Subfolders - Source: 0 - Target: 3
2013-09-23 11:35:35 : - Deleted Subfolders - Source: 0 - Target: 0
2013-09-23 11:35:35 : -- Skipped Subfolders - Source: 0 - Target: 2
2013-09-23 11:35:35 : - Status Summary -
2013-09-23 11:35:35 : - Total Files - Source: 46,481 (79.42GB) - Target: 46,217 (79.65GB)
2013-09-23 11:35:35 : - Excluded Files - Source: 449 (48.55MB) - Target: 12 (4.57MB)
2013-09-23 11:35:35 : - Matched Files - Source: 45,993 (79.36GB) - Target: 45,993 (79.36GB)
2013-09-23 11:35:35 : - Single Files - Source: 5 (9.78MB) - Target: 178 (279.76MB)
2013-09-23 11:35:35 : -- Added Files (Since Last Execution)- Source: 454 (58.34MB) - Target: 190 (284.33MB)
2013-09-23 11:35:35 : -- Removed Files (Since Last Execution) - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : - Newer Files - Source: 5 (3.65MB) - Target: 29 (5.80MB)
2013-09-23 11:35:35 : - Older Files - Source: 29 (5.82MB) - Target: 5 (3.66MB)
2013-09-23 11:35:35 : -- Conflict Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : - Total Subfolders - Source: 7,152 - Target: 7,169
2013-09-23 11:35:35 : - Excluded Subfolders - Source: 4 - Target: 3
2013-09-23 11:35:35 : - Matched Subfolders - Source: 7,148 - Target: 7,148
2013-09-23 11:35:35 : - Single Subfolders - Source: 0 - Target: 18
2013-09-23 11:35:35 : Exit Code: 3. Execution completed with file copy/delete errors. [ERROR]
2013-09-23 11:35:35 : ************************************************************
2013-09-23 11:35:35 : END ID: 20139234744-3462128-1540

One more thing, I tried to manual copy these files from source to target, but there is unsuccessful, the windows said that this file name is too long to copy.

However, if I manual copy these files from source path to destination's desktop folder, that were all fine, it's very strange. My windows servers version is Windows 2008 R2 Enterprise 64-bit for both source and destination.

Please help!
Many thanks for your kindly support!

Regards,
Minh

BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Tue Sep 24, 2013 2:27 am Post subject:

I'm still waiting for you helps...

TGRMN Software
Site Admin

Joined: 10 Jan 2005
Posts: 8763

Posted: Tue Sep 24, 2013 5:36 am Post subject:

Hi, please try disabling the option "Use Windows Native File Copy". Is that the issue? thanks _________________ -- TGRMN Software Support http://www.tgrmn.com http://www.compareandmerge.com

BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Wed Sep 25, 2013 2:58 am Post subject:

TGRMN Software wrote:

Hi, please try disabling the option "Use Windows Native File Copy". Is that the issue? thanks

Thanks for promptly answer. I will reconfigure and let you know the result ASAP.

BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Wed Sep 25, 2013 5:10 am Post subject:

It worked now. Much much thanks for your support!!!!

freshwreckage

Joined: 23 Apr 2013
Posts: 4

Posted: Tue Mar 18, 2014 2:34 pm Post subject:

I found this setting and it is currently unchecked, yet I am experiencing the same issue. Please help.

freshwreckage

Joined: 23 Apr 2013
Posts: 4

Posted: Tue Mar 18, 2014 5:50 pm Post subject:

Any help on this would be vastly appreciated.

TGRMN Software
Site Admin

Joined: 10 Jan 2005
Posts: 8763

Posted: Wed Mar 19, 2014 12:00 pm Post subject:

Does the target support long file names? thanks _________________ -- TGRMN Software Support http://www.tgrmn.com http://www.compareandmerge.com

Display posts from previous:

	Forum Index -> Support	All times are GMT
Page 1 of 1

You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Copyright © TGRMN Software. TGRMN Software products:
· ViceVersa: Windows Backup Software, File Synchronization, File Replication
· Compare And Merge: File Compare Software for Windows