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Long file name error with Windows 2008 R2 Ent 64-bit

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BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Mon Sep 23, 2013 5:14 am Post subject: Long file name error with Windows 2008 R2 Ent 64-bit

Dear Support team,

Currently I'm using the ViceVersa Pro (Build 2512) and VVEngine (Build 2103), I already followed the instruction to put \\?\UNC\ before the source/destination path to let ViceVersa can sync the long name/path files. However, I'm still facing with such kind of error.

Here is my profile settings:

Quote:

Profile File: c:\program files\viceversa pro\profile\ops.fsf

Folders
- Source: "\\?\UNC\pmls-fs01\OPS\"
- Target: "\\?\D:\OPS\"
- Include Subfolders: Yes
- Create sources/targets that do not exist
- Exclude hidden files
- Exclude system files
- Exclude hidden subfolders
- Exclude system subfolders
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Synchronization (synchronize conflicts) (synchronize one-way only: source to target)
- No overwrite / read-only / error confirmations
- Tracking Database: "C:\Program Files\ViceVersa Pro\Tracking Database\ops.tdb"
- Log File: "C:\Program Files\ViceVersa Pro\Logs\ops.log" (max 10000 KB)
- Log only summary and errors
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- Process Priority: Realtime
- Limit Bandwidth to: 64.00KB/Sec
- Use Windows Native File Copy
- Skip files that are in use by other applications
- Copy file/folder permissions
- Copy file/folder auditing
- Copy file/folder owner

Here is my error logs:

Quote:

2013-09-23 11:07:47 : START ID: 20139234744-3462128-1540
2013-09-23 11:07:47 : ************************************************************
2013-09-23 11:07:47 : Profile Started.
2013-09-23 11:07:47 : ************************************************************
2013-09-23 11:07:47 : Version: ViceVersa PRO 2.5 Build 2511 64-bit (SN367) [Registered][Server][VSS][Su-Nguyen ...]
2013-09-23 11:07:47 : Command Line: "C:\Program Files\ViceVersa Pro\ViceVersa.exe" "C:\Program Files\ViceVersa Pro\Profile\OPS.fsf" /hiddenautosync /vveng /vvfs
2013-09-23 11:07:47 : System: Windows Server 2008, (Enterprise Edition), (64 Bit Edition), (HyperV), (x86-64 Processor) v6.0 Build:6001 Service Pack:1
2013-09-23 11:07:47 : User: SITV.LOCAL\administrator
2013-09-23 11:07:47 : Computer: HCMC-FS01.sitv.local
2013-09-23 11:07:47 : **** Profile: C:\Program Files\ViceVersa Pro\Profile\OPS.fsf
2013-09-23 11:07:47 : **** - Folders -
2013-09-23 11:07:47 : **** Source: "\\?\UNC\pmls-fs01\OPS\"
2013-09-23 11:07:47 : **** Target: "\\?\D:\OPS\"
2013-09-23 11:07:47 : **** Include Subfolders: Yes
2013-09-23 11:07:47 : **** Create sources/targets that do not exist
2013-09-23 11:07:47 : **** Exclude hidden files
2013-09-23 11:07:47 : **** Exclude system files
2013-09-23 11:07:47 : **** Exclude hidden subfolders
2013-09-23 11:07:47 : **** Exclude system subfolders
2013-09-23 11:07:47 : **** - Comparison Settings -
2013-09-23 11:07:47 : **** Comparison Type: Size and Timestamp
2013-09-23 11:07:47 : **** - Execution Settings -
2013-09-23 11:07:47 : **** Method: Synchronization (synchronize conflicts) (synchronize one-way only: source to target)
2013-09-23 11:07:47 : **** No overwrite / read-only / error confirmations
2013-09-23 11:07:47 : **** Tracking Database: "C:\Program Files\ViceVersa Pro\Tracking Database\ops.tdb"
2013-09-23 11:07:47 : **** Log File: "C:\Program Files\ViceVersa Pro\Logs\ops.log" (max 10000 KB)
2013-09-23 11:07:47 : **** Log only summary and errors
2013-09-23 11:07:47 : **** No archive for deleted/replaced source files
2013-09-23 11:07:47 : **** No archive for deleted/replaced target files
2013-09-23 11:07:47 : **** Process Priority: Realtime
2013-09-23 11:07:47 : **** Limit Bandwidth to: 64.00KB/Sec
2013-09-23 11:07:47 : **** Use Windows Native File Copy
2013-09-23 11:07:47 : **** Skip files that are in use by other applications
2013-09-23 11:07:47 : **** Copy file/folder permissions
2013-09-23 11:07:47 : **** Copy file/folder auditing
2013-09-23 11:07:47 : **** Copy file/folder owner
2013-09-23 11:07:48 : Checking source \\?\UNC\pmls-fs01\OPS\ ...
2013-09-23 11:34:38 : Total found: 53,633
2013-09-23 11:34:40 : Checking target \\?\D:\OPS\ ...
2013-09-23 11:34:44 : Total found: 53,378
2013-09-23 11:34:45 : Comparing ...
2013-09-23 11:34:47 : Checking tracking database...
2013-09-23 11:34:49 : Comparing done.
2013-09-23 11:34:49 : - Status Summary -
2013-09-23 11:34:49 : - Total Files - Source: 46,481 (79.42GB) - Target: 46,212 (79.64GB)
2013-09-23 11:34:49 : - Excluded Files - Source: 449 (48.55MB) - Target: 12 (4.57MB)
2013-09-23 11:34:49 : - Matched Files - Source: 45,988 (79.36GB) - Target: 45,988 (79.36GB)
2013-09-23 11:34:49 : - Single Files - Source: 10 (10.62MB) - Target: 178 (279.76MB)
2013-09-23 11:34:49 : -- Added Files (Since Last Execution)- Source: 459 (59.17MB) - Target: 190 (284.33MB)
2013-09-23 11:34:49 : -- Removed Files (Since Last Execution) - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:34:49 : - Newer Files - Source: 5 (3.65MB) - Target: 29 (5.80MB)
2013-09-23 11:34:49 : - Older Files - Source: 29 (5.82MB) - Target: 5 (3.66MB)
2013-09-23 11:34:49 : -- Conflict Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:34:49 : - Total Subfolders - Source: 7,152 - Target: 7,166
2013-09-23 11:34:49 : - Excluded Subfolders - Source: 4 - Target: 3
2013-09-23 11:34:49 : - Matched Subfolders - Source: 7,145 - Target: 7,145
2013-09-23 11:34:49 : - Single Subfolders - Source: 3 - Target: 18
2013-09-23 11:34:49 : - To Do - Synchronization
2013-09-23 11:34:49 : - Files to Add - Source: 0 (0) - Target: 10 (10.62MB)
2013-09-23 11:34:49 : - Files to Update - Source: 0 (0) - Target: 5 (3.65MB)
2013-09-23 11:34:49 : - Files to Delete - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:34:49 : - Subfolders to Add - Source: 0 - Target: 3
2013-09-23 11:34:49 : - Subfolders to Delete - Source: 0 - Target: 2
2013-09-23 11:34:49 :
2013-09-23 11:34:49 : ---- Start Execution ----
2013-09-23 11:34:49 : ---- Synchronization (Source: \\?\UNC\pmls-fs01\OPS\ Target: \\?\D:\OPS\) ----
2013-09-23 11:34:49 : ---- Start deleting ----
2013-09-23 11:34:49 : -- Deleting from target ...
2013-09-23 11:34:49 : Deleting folder \\?\D:\OPS\VDR\ [The folder is not empty] [SKIPPED].
2013-09-23 11:34:49 : Deleting folder \\?\D:\OPS\Long Hai photos\ [The folder is not empty] [SKIPPED].
2013-09-23 11:34:49 : -- Done: 0 (0) Err: 0 (0) Skipped: 2 (0) Tot: 2 (0) --
2013-09-23 11:34:49 : -- Objects Deleted per Second: 0.00 -- Elapsed Time: 0 sec
2013-09-23 11:34:49 : Re-comparing ...
2013-09-23 11:34:49 : ---- Deleting finished ----
2013-09-23 11:34:49 : ---- Start copying ----
2013-09-23 11:34:49 : -- Copying to target...
2013-09-23 11:34:49 : Using Windows native file copying...
2013-09-23 11:34:52 : Copying file \\?\UNC\pmls-fs01\OPS\GATE HOUSE\REPORT\NON CONTAINER VESSEL\2013\SEP\MUROTO\MUROTO - LOAD\Packing list 08312013(4th shipment) - Copy.xls <to> \\?\D:\OPS\GATE HOUSE\REPORT\NON CONTAINER VESSEL\2013\SEP\MUROTO\MUROTO - LOAD\Packing list 08312013(4th shipment) - Copy.xls (3.30MB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:34:54 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.docx <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.docx (4.31MB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam br". The system cannot find the file specified.] [ERROR].
2013-09-23 11:34:57 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.pdf <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam broken - vessel FOREST HARMONY.pdf (458.32KB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Hoang\Incident report\2013\Aug 2013\Forest Harmony - 06 Aug 2013 - Woodchips loading\Cat Phu beam damage - Day shift 09 Aug 2013\Incident report - Electric plastic cover of CatPhu beam br". The system cannot find the file specified.] [ERROR].
2013-09-23 11:35:12 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\MUROTO - V.L - STEEL PIPE (24.9-)\Packing list 4 shipment.xlsx <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\MUROTO - V.L - STEEL PIPE (24.9-)\Packing list 4 shipment.xlsx (31.62KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:16 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\TAIO FRONTIOR - V. - WOOD CHIPS ()\NOA..pdf <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Lan\Filling\2013\Sep\TAIO FRONTIOR - V. - WOOD CHIPS ()\NOA..pdf (194.53KB) [The system cannot find the file specified.] [SKIPPED].
2013-09-23 11:35:19 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Ngoc\2013\T7\132701-ECOFAITH G.O-SOYABEAN\Replacement of driver's name ( for only one truck of KIM HUNG Co ) in the list of daily truck - MV ECOFIATH G O - SBM ETB at SITV port 113.msg <to> \\?\D:\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Ngoc\2013\T7\132701-ECOFAITH G.O-SOYABEAN\Replacement of driver's name ( for only one truck of KIM HUNG Co ) in the list of daily truck - MV ECOFIATH G O - SBM ETB at SITV port 113.msg (4.09MB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Operation Report\Monthly OPS in-charge Report\Ngoc\2013\T7\132701-ECOFAITH G.O-SOYABEAN\Replacement of driver's name ( for only one truck of KIM HUNG Co ) in the list of daily truck - MV ECOFIATH G O - SBM ETB at SITV port 1". The system cannot find the file specified.] [ERROR].
2013-09-23 11:35:21 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\External Contact Detail\External Contact Detail.xlsx <to> \\?\D:\OPS\OIC\Terminal Operation\External Contact Detail\External Contact Detail.xlsx (60.35KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:24 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Aug\TAU H.VI PHU TRACH\CAT TUONG 25-V133001L-CONCRETE PIPE (08.07-01.0 Cool

\RE Vessel Completion Report CAT TUONG 25 133001L - Concrete pipe 549 Pipes2528.294 MT - Extra order.msg <to> \\?\D:\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Aug\TAU H.VI PHU TRACH\CAT TUONG 25-V133001L-CONCRETE PIPE (08.07-01.0 Cool

\RE Vessel Completion Report CAT TUONG 25 133001L - Concrete pipe 549 Pipes2528.294 MT - Extra order.msg (753.00KB) [Windows Copy Error: "\\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Aug\TAU H.VI PHU TRACH\CAT TUONG 25-V133001L-CONCRETE PIPE (08.07-01.0 Cool

\RE Vessel Completion Report CAT TUONG 25 133001L - Concrete pipe 549 Pipes2528.294 MT - Ext". The system cannot find the file specified.] [ERROR].
2013-09-23 11:35:26 : Copying file \\?\UNC\pmls-fs01\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Sep\Check list.xlsx <to> \\?\D:\OPS\OIC\Terminal Operation\Vessel Operation\General Cargo Vessel\2013\2013-Sep\Check list.xlsx (88.70KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:35 : Copying file \\?\UNC\pmls-fs01\OPS\Production\Report\Equipment Plan\2013\EQs Plan -W39.xls <to> \\?\D:\OPS\Production\Report\Equipment Plan\2013\EQs Plan -W39.xls (182.50KB) (Overwriting) ... [The process cannot access the file because it is being used by another process.] [SKIPPED].
2013-09-23 11:35:35 : -- Done: 8 (857.83KB) Err: 4 (9.59MB) Skipped: 6 (3.84MB) Tot: 18 (14.27MB) --
2013-09-23 11:35:35 : -- Average Transfer Rate: 20.43KB/Sec -- Elapsed Time: 41 sec
2013-09-23 11:35:35 : Re-comparing ...
2013-09-23 11:35:35 : Updating tracking database...
2013-09-23 11:35:35 : Tracking database saved.
2013-09-23 11:35:35 : ---- Copying finished ----
2013-09-23 11:35:35 : ---- End ----
2013-09-23 11:35:35 : - Execution Summary -
2013-09-23 11:35:35 : - Added Files - Source: 0 (0) - Target: 5 (857.83KB)
2013-09-23 11:35:35 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : -- Skipped Files - Source: 0 (0) - Target: 6 (3.84MB)
2013-09-23 11:35:35 : -- Errors (Adding) - Source: 0 (0) - Target: 4 (9.59MB) [ERROR]
2013-09-23 11:35:35 : - Added Subfolders - Source: 0 - Target: 3
2013-09-23 11:35:35 : - Deleted Subfolders - Source: 0 - Target: 0
2013-09-23 11:35:35 : -- Skipped Subfolders - Source: 0 - Target: 2
2013-09-23 11:35:35 : - Status Summary -
2013-09-23 11:35:35 : - Total Files - Source: 46,481 (79.42GB) - Target: 46,217 (79.65GB)
2013-09-23 11:35:35 : - Excluded Files - Source: 449 (48.55MB) - Target: 12 (4.57MB)
2013-09-23 11:35:35 : - Matched Files - Source: 45,993 (79.36GB) - Target: 45,993 (79.36GB)
2013-09-23 11:35:35 : - Single Files - Source: 5 (9.78MB) - Target: 178 (279.76MB)
2013-09-23 11:35:35 : -- Added Files (Since Last Execution)- Source: 454 (58.34MB) - Target: 190 (284.33MB)
2013-09-23 11:35:35 : -- Removed Files (Since Last Execution) - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : - Newer Files - Source: 5 (3.65MB) - Target: 29 (5.80MB)
2013-09-23 11:35:35 : - Older Files - Source: 29 (5.82MB) - Target: 5 (3.66MB)
2013-09-23 11:35:35 : -- Conflict Files - Source: 0 (0) - Target: 0 (0)
2013-09-23 11:35:35 : - Total Subfolders - Source: 7,152 - Target: 7,169
2013-09-23 11:35:35 : - Excluded Subfolders - Source: 4 - Target: 3
2013-09-23 11:35:35 : - Matched Subfolders - Source: 7,148 - Target: 7,148
2013-09-23 11:35:35 : - Single Subfolders - Source: 0 - Target: 18
2013-09-23 11:35:35 : Exit Code: 3. Execution completed with file copy/delete errors. [ERROR]
2013-09-23 11:35:35 : ************************************************************
2013-09-23 11:35:35 : END ID: 20139234744-3462128-1540

One more thing, I tried to manual copy these files from source to target, but there is unsuccessful, the windows said that this file name is too long to copy.

However, if I manual copy these files from source path to destination's desktop folder, that were all fine, it's very strange. My windows servers version is Windows 2008 R2 Enterprise 64-bit for both source and destination.

Please help!
Many thanks for your kindly support!

Regards,
Minh

BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Tue Sep 24, 2013 2:27 am Post subject:

I'm still waiting for you helps...

TGRMN Software
Site Admin

Joined: 10 Jan 2005
Posts: 8758

Posted: Tue Sep 24, 2013 5:36 am Post subject:

Hi, please try disabling the option "Use Windows Native File Copy". Is that the issue? thanks _________________ -- TGRMN Software Support http://www.tgrmn.com http://www.compareandmerge.com

BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Wed Sep 25, 2013 2:58 am Post subject:

TGRMN Software wrote:

Hi, please try disabling the option "Use Windows Native File Copy". Is that the issue? thanks

Thanks for promptly answer. I will reconfigure and let you know the result ASAP.

BlackJolie

Joined: 10 Apr 2013
Posts: 16

Posted: Wed Sep 25, 2013 5:10 am Post subject:

It worked now. Much much thanks for your support!!!!

freshwreckage

Joined: 23 Apr 2013
Posts: 4

Posted: Tue Mar 18, 2014 2:34 pm Post subject:

I found this setting and it is currently unchecked, yet I am experiencing the same issue. Please help.

freshwreckage

Joined: 23 Apr 2013
Posts: 4

Posted: Tue Mar 18, 2014 5:50 pm Post subject:

Any help on this would be vastly appreciated.

TGRMN Software
Site Admin

Joined: 10 Jan 2005
Posts: 8758

Posted: Wed Mar 19, 2014 12:00 pm Post subject:

Does the target support long file names? thanks _________________ -- TGRMN Software Support http://www.tgrmn.com http://www.compareandmerge.com

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