Blue Screen while backing up Hyper-V VMs

kbren3363 · Joined: 10 Jul 2013 Posts: 2

Hi - I'm using: VV Pro Build 2511 64-bit [Server] [Ext VSS]

I'm trying to use the VSS writer.

I emailed the log to support last week. I believe the log is set to 'detailed' already.

I have tried a number of things on my own but no results. I can only crash the server so many times before people start getting annoyed!

What shall I try next? Thanks!

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, saw your e-mail .... sorry for delay I was asking around for a possible cause. Is Volume Shadow Copy creation failing also when you are not using ViceVersa for it, e.g. command line? It sounds more like a general issue with Volume Shadow Copies rather than ViceVersa. thanks
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kbren3363 · Joined: 10 Jul 2013 Posts: 2

No problem. I can understand that this is an issue that could have a few causes and that asking around would be necessary.

I use the VSS for some regular file backups and it works fine. I originally had some Hyper-V Volume Shadow issues outside of ViceVersa that I was able to repair. However, I still get blue screen. It could still be something outside of VV though and I just may need to run different tests...based on what VV needs, can you recommend some command line tests that I can run to ensure that the VSS service is working properly?