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upgrade license question

 
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cliveo



Joined: 03 Jul 2013
Posts: 2

PostPosted: Wed Jul 03, 2013 10:54 pm    Post subject: upgrade license question Reply with quote

Hi,

I recently purchased a ViceVersa PRO 2.5 Windows 7 license and need to upgrade to the Server version.

i tried to buy the upgrade from ViceVersa PRO 2 to ViceVersa PRO 2.5 for Windows Server 2012, 2008, 2003, 2000. Standard license without extended VSS support and got the following error message:



Sorry, automatic verification failed.
A previous ViceVersa PRO 2 order with the following details was not found.

--------------------------------------------
Order Number: 5567370601
E-Mail Address: "clive@xxxxxxxxxxxxx.com.au"
Quantity: 1
No matching order number found. Please re-enter order number.
---------------------------------------------
Please Try Again... or contact support@tgrmn.com for manual verification. Please mention your order number, your e-mail and your name. Thank You.
Back to www.tgrmn.com

Copyright TGRMN Software


I need to get an upgrade ASAP, please help.

Regards

Cliveo
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Thu Jul 04, 2013 5:38 am    Post subject: Reply with quote

Hi, no problem, you'll be able to upgrade, please write to support @ tgmn.com , we will send instructions, thanks!
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
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cliveo



Joined: 03 Jul 2013
Posts: 2

PostPosted: Fri Jul 05, 2013 4:45 am    Post subject: Reply with quote

email sent and should be in your inbox, Cliveo
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Fri Jul 05, 2013 11:40 am    Post subject: Reply with quote

Hi, we received your e-mail, sent back instructions, thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
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