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There was no response from the server

 
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netspee



Joined: 30 Apr 2013
Posts: 7
PostPosted: Tue May 14, 2013 4:33 pm    Post subject: There was no response from the server Reply with quote
After I set up alerts, it shows like below error.


2013-05-14 12:20:00 : ---- Copying finished ----
2013-05-14 12:20:00 : ---- End ----
2013-05-14 12:20:00 : - Execution Summary -
2013-05-14 12:20:00 : - Added Files - Source: 0 (0) - Target: 1 (0)
2013-05-14 12:20:00 : - Updated Files - Source: 0 (0) - Target: 2 (2.52MB)
2013-05-14 12:20:00 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2013-05-14 12:20:00 : - Added Subfolders - Source: 0 - Target: 0
2013-05-14 12:20:00 : - Deleted Subfolders - Source: 0 - Target: 0
2013-05-14 12:20:00 : - Status Summary -
2013-05-14 12:20:00 : - Total Files - Source: 134 (842.20MB) - Target: 415 (2.90GB)
2013-05-14 12:20:00 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2013-05-14 12:20:00 : - Matched Files - Source: 134 (842.20MB) - Target: 134 (842.20MB)
2013-05-14 12:20:00 : - Single Files - Source: 0 (0) - Target: 281 (2.08GB)
2013-05-14 12:20:00 : - Newer Files - Source: 0 (0) - Target: 0 (0)
2013-05-14 12:20:00 : - Older Files - Source: 0 (0) - Target: 0 (0)
2013-05-14 12:20:00 : - Total Subfolders - Source: 22 - Target: 0
2013-05-14 12:20:00 : - Excluded Subfolders - Source: 22 - Target: 0
2013-05-14 12:20:00 : - Matched Subfolders - Source: 0 - Target: 0
2013-05-14 12:20:00 : - Single Subfolders - Source: 0 - Target: 0
2013-05-14 12:20:00 : Sending E-Mail ...
2013-05-14 12:20:00 : Connecting to SMTP server: XXX.XXX.XXX.XXX, port: 25, user: '' ...
2013-05-14 12:20:00 : Sending E-Mail to: aaa@company.com, from: bbb@company.com ...
2013-05-14 12:20:11 : Done.
2013-05-14 12:20:11 : [ERROR] There was no response from the server.
2013-05-14 12:20:11 : Running script C:\ViceVersa_IIS_Logs\1_a_Run_Archive.bat
2013-05-14 12:20:14 : Script Output:
2013-05-14 12:20:14 : VV_EXECUTED = 1
2013-05-14 12:20:14 : VV_EXIT_CODE = 2
2013-05-14 12:20:14 : End Script Output
2013-05-14 12:20:14 : Exit Code: 2. Execution not completed. [ERROR]
2013-05-14 12:20:14 : ************************************************************
2013-05-14 12:20:14 : END ID: 2013514161956-830624-3160
2013-05-14 12:20:14 :


The batch script will be run when there is no error. When there is no alerts setting, it works fine. I think alerts setting cause the problem. however I cannot find it.

When do we get this error? Could you ask from development as well? It still send alert to my email.

Please help me.

Thank you.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Wed May 15, 2013 1:52 am    Post subject: Reply with quote
Hi, by alert settings , do you mean setting up e-mail notifications? thanks
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netspee



Joined: 30 Apr 2013
Posts: 7
PostPosted: Wed May 15, 2013 1:20 pm    Post subject: yes Reply with quote
TGRMN Software wrote:
Hi, by alert settings , do you mean setting up e-mail notifications? thanks
yes. e-mail notifications.

It is weired I have two different viceversa servers which use two different exchange server when it send alert email, one works fine... the other one has this problem.. is that related with relay... or any setting on exchange server?


just adding more.

I checked logs on both servers after run the job.

The one which works fine shows [INFO] E-Mail sent successfully.
The other one which failed shows [EROOR] There was no response from the server.

--------------------------------------------------------------------------------

2013-05-15 11:12:33 : Sending E-Mail ...
2013-05-15 11:12:33 : Connecting to SMTP server: xxx.xxx.xxx.xxx, port: 25, user: '' ...
2013-05-15 11:12:33 : Sending E-Mail to: aaa@company.com, from: bbb@company.com ...
2013-05-15 11:12:33 : Done.
2013-05-15 11:12:33 : [INFO] E-Mail sent successfully.

However,

2013-05-14 12:20:00 : Sending E-Mail ...
2013-05-14 12:20:00 : Connecting to SMTP server: XXX.XXX.XXX.XXX, port: 25, user: '' ...
2013-05-14 12:20:00 : Sending E-Mail to: : aaa@company.com, from: bbb@company.com ......
2013-05-14 12:20:11 : Done.
2013-05-14 12:20:11 : [ERROR] There was no response from the server.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Thu May 16, 2013 12:06 am    Post subject: Reply with quote
Thank you, is the e-mail sent in both cases or only with "[INFO] E-Mail sent successfully" ?
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netspee



Joined: 30 Apr 2013
Posts: 7
PostPosted: Fri May 24, 2013 2:34 pm    Post subject: Reply with quote
TGRMN Software wrote:
Thank you, is the e-mail sent in both cases or only with "[INFO] E-Mail sent successfully" ?


currently for the test, I selected the check box to send email when it is successful and error.

The emails sent from both.

The thing which is successfully sending uses exchange 2003.
The thing which sent error uses exchange 2010.

I am not sure how it works differently inside.

Thank you.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Mon May 27, 2013 5:39 am    Post subject: Reply with quote
just to confirm then, even if ViceVersa shows:

2013-05-14 12:20:11 : Done.
2013-05-14 12:20:11 : [ERROR] There was no response from the server.

The e-mail is sent and received properly?

thanks
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