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Long filename with tilde - error

 
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kenhagin



Joined: 06 Apr 2013
Posts: 10
PostPosted: Sat Apr 06, 2013 5:17 pm    Post subject: Long filename with tilde - error Reply with quote
I am backing up a folder that contains Quicken data files. I have files with long filenames of QDATA-~1.QDF, etc. I get errors like this:

2013-03-28 16:19:59 : Copying file \\?\UNC\samson\dfs\data\MyDocuments\BACKUP\QDATA-~1.QDF <to> \\?\UNC\libby\Removable Backup\data\MyDocuments\BACKUP\QDATA-~1.QDF (7.90MB) [Error renaming temp file \\?\UNC\libby\Removable Backup\data\MyDocuments\BACKUP\~vv1.tmp. Unable to rename \\?\UNC\libby\Removable Backup\data\MyDocuments\BACKUP\~vv1.tmp into \\?\UNC\libby\Removable Backup\data\MyDocuments\BACKUP\QDATA-~1.QDF. Cannot create a file when that file already exists.] [ERROR].
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Mon Apr 08, 2013 1:12 am    Post subject: Reply with quote
What name do you see for the file \\?\UNC\samson\dfs\data\MyDocuments\BACKUP\QDATA-~1.QDF if you go to \\?\UNC\samson\dfs\data\MyDocuments\BACKUP\ with Windows Explorer? What file system is used on the volume where \\?\UNC\samson\dfs\data\MyDocuments\BACKUP\ is and what version of Windows?

thank you
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kenhagin



Joined: 06 Apr 2013
Posts: 10
PostPosted: Sat Apr 13, 2013 3:43 pm    Post subject: Reply with quote
The 3 problem files appear as QDATA-~1.QDF, QDATA-~2.QDF, and QDATA-~3.QDF, both in Explorer and in a CMD window. In the CMD window, none of the short filenames collide with them. Samson is an openSUSE 12.2 Samba host, internal drives. Libby is an XP host, external USB drive. The job only succeeds in creating QDATA-~2.QDF on Libby. Also, there are no shortnames on the target that collide with the 3 filenames. I also replicate the source to Ziggy, which is a Vista host, external USB drive. I see different results there. There are collisions:
08/31/2011 03:49 PM 8,288,848 QDATA-~1.QDF QDATA-~1 - ViceVersa Copy.QDF
09/08/2011 03:08 PM 8,290,304 XXXXXXXX.XXX QDATA-~2.QDF
09/08/2011 03:08 PM 8,290,304 QDATA-~3.QDF QDATA-~3 - ViceVersa Copy.QDF
(X's added by me because Preview formatting made this look like the shortname)
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TGRMN Software
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PostPosted: Mon Apr 15, 2013 7:32 am    Post subject: Reply with quote
I'll try to reproduce this problem, in the meantime are you able to rename the 3 files into a longer version without ~ ? thanks
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kenhagin



Joined: 06 Apr 2013
Posts: 10
PostPosted: Sat Apr 20, 2013 8:04 pm    Post subject: Reply with quote
I created a demo of the issue:
eff_tee_pee_colon_slash_slash_kenhagin.homeserver.com/vvtest.zip
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TGRMN Software
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PostPosted: Mon Apr 22, 2013 2:01 am    Post subject: Reply with quote
thank you, what path should I use to get the file, it does not seem to work...
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kenhagin



Joined: 06 Apr 2013
Posts: 10
PostPosted: Mon Apr 22, 2013 10:03 pm    Post subject: Reply with quote
f t p : / / kenhagin.homeserver.com/vvtest.zip
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kenhagin



Joined: 06 Apr 2013
Posts: 10
PostPosted: Fri Apr 26, 2013 10:00 am    Post subject: Reply with quote
From my ftp logs, it does not look like you have tried to retrieve the file. Is there some problem?
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kenhagin



Joined: 06 Apr 2013
Posts: 10
PostPosted: Tue Apr 30, 2013 9:56 am    Post subject: Reply with quote
Just in case there's still any confusion about the URL...
Remove all underscores from the following to have the true URL:

_ftp_:_/_/kenhagin.homeserver.com/vvtest.zip
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TGRMN Software
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PostPosted: Wed May 01, 2013 8:51 am    Post subject: Reply with quote
Hi, I was trying to download the zip file, but I am unable too, it refuses the connection. I have tried with 3 browsers and also a client FTP software.
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kenhagin



Joined: 06 Apr 2013
Posts: 10
PostPosted: Thu May 02, 2013 10:13 am    Post subject: Reply with quote
OK, let's try a different approach...
Open _http_://[deleted].homeserver.com.
Login as user [deleted], with password [deleted].
You should be able to browse to your share and download the file.
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TGRMN Software
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PostPosted: Fri May 03, 2013 4:57 am    Post subject: Reply with quote
It worked this time, thank you very much, I did perform the test already, and it showed the error too. I have submitted this issue (probably a name conflict when you have multiple files with ~) to be fixed for next release. thank you very much for the great detailed analysis you did!
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Thu Jun 20, 2013 1:26 am    Post subject: Reply with quote
Hi, this issue was fixed in the latest ViceVersa PRO 2.5 build 2512. Thank you for reporting it.
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