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Profile fails to recognize server drive

 
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TnPlanner
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PostPosted: Sat Jan 26, 2013 10:22 pm    Post subject: Profile fails to recognize server drive Reply with quote

After updating to Windows 7, my VV Scheduler Profile fails to recognize the server drive. All of my work is done on the server and backed up to my laptop and then to an external hard drive. The laptop to external drive works as well as ever. However, unless I can find, recognize and backup my server drive to my laptop, it makes no difference. Any ideas why the server drives aren't recognized? They don't even show up!
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Sun Jan 27, 2013 8:23 am    Post subject: Reply with quote

Hi , are the drives shown / recognized in Windows Explorer? thanks
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rcbernhardt



Joined: 19 Dec 2012
Posts: 1

PostPosted: Sun Jan 27, 2013 4:24 pm    Post subject: Reply with quote

Yes I can see the 'H' drive and other drives on the server using Windows Explorer. I use it every day. The drive in question that I want as my source drive has always been mapped as my 'H' drive on the server. Since I changed over to Windows 7 and reloaded my profiles, I have never seen the 'H' drive on the VV Scheduler as being available as a source or target. When I first ran my profile, I got the message "Source File not Found". That was when I realized the the 'H' drive wasn't being recognized. I then added an additional new map to the server and named it 'A' (I left the 'H' alone so there are now 2 maps to the files I want to use as the source. The 'A' mapping showed up on VV Scheduler as expected and worked for the first day only. I created an entirely new profile using the 'A' drive mapping as the source. After the first day neither the 'A' or the 'H' drive showed up as available as a source file. Once again and now I get the message "Source file not found"The 'A' and 'H' drives simply do not show up. BTW, I do see another drive on the server and use it on another profile. Thanks!
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Mon Jan 28, 2013 10:33 am    Post subject: Reply with quote

Hi, please see:
http://www.tgrmn.com/web/kb/item93.htm

Could this be the issue?

thanks
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