VSS - E_UNEXPECTED error - Windows 8 RTM

pyed_p1per · Guest

Having problems with getting vss to work, either during comparison or file transfer.

During comparison it comes up with the following message during comparison: Volume Shadow Copy creation failed. E_UNEXPECTED
During file transfer when attempting the snapshot it comes up with the following message: Volume Shadow Copy creation failed for C:\. E_UNEXPECTED. Click 'Continue' if you want to proceed with Volume Shadow Copy.
Also under View > VSS Writers List it comes up also saying VSS Writers listing failed. E_UNEXPECTED

In the log it says the following:

Initializing Volume Shadow Copy DLL ...
Creating Volume Shadow Copy for C:\ ...
Gathering writer metadata...
Initializing writer metadata...
ERROR: Win32 call "GetVolumeNameForVolumeMountPointW((LPCWSTR)volumeRootPath.c_str(), WString2Buffer(volumeName), (DWORD)volumeName.length())" failed.
- GetLastError() == 1
- Error text: Incorrect function.
Volume name not found for volume mount point: \\?\GLOBALROOT\Device\HarddiskVolume4\ [Volume Shadow Copy creation failed for C:\. E_UNEXPECTED. Click 'Continue' if you want to proceed without Volume Shadow Copy.]

Details about my system:
-Windows 8 Enterprise RTM (also had this fault before I completely rebuilt - was on release preview)
-Drive is an intel SSD
-Disk is in GPT mode
-UAC is off
-My user account is an administrator

Running 'vssadmin list providers' shows the following
C:\Windows\system32>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2012 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7

Running 'vssadmin list writers' shows the following

C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2012 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error

Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error

Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error

Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {545454e4-c09f-4bbc-9104-fd66876c4261}
State: [1] Stable
Last error: No error

Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {bf7b4107-0134-4f2c-96d2-574b1b7f9087}
State: [1] Stable
Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {b5adcd42-c0e1-46e3-a134-1fd5018da98e}
State: [1] Stable
Last error: No error

Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {3904a663-a6e6-45b3-a793-fbcfd1a9e9de}
State: [1] Stable
Last error: No error

Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {d62ce822-d737-40b7-a232-a2413db7cbfc}
State: [1] Stable
Last error: No error

Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {18060780-e3d9-4a1b-a4a5-944d9a3cff60}
State: [1] Stable
Last error: No error

Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {8efbd899-2b7b-4a3e-94cd-3b3926c5d772}
State: [1] Stable
Last error: No error

Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {2c76d5d1-9de0-4cf3-8f52-fbc79fa10b3a}
State: [1] Stable
Last error: No error

Tried the following:
-Run as admin
-Run in windows 7 compatibility mode (combine with run as admin)

Any ideas, I assume its windows 8 or GPT?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, are you already using the latest version 2.5 build 2510? thank you
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pyed_p1per · Guest

That fixed it, didn't notice the new version Embarassed

. Thanks for your help!

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

No problem, that version is the first one that is fully compatible with Windows 8 and Windows Server 2012. thanks
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donf · Joined: 14 May 2010 Posts: 5

Just updated OS to Windows 8.1 update 1 64 bit. Am running VVpro 2.5 2513 (latest). Tired both 32 bit and 64 bit versions of VVpro.

I'm getting the Shadow copy error when trying to sync the source version of the currently open Vice Versa synchronization .tdb file.

Any help would be appreciated.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, can you post the profile log showing the error please? thanks
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donf · Joined: 14 May 2010 Posts: 5

Seem different today than yesterday. Today, a shadow copy was created, but several files were not copied. So, go figure. Here's what I have today...

2014-09-30 22:07:20 : Creating shadow set {f1fed69e-ba87-45aa-8cbb-7d940b727f42} ...
2014-09-30 22:07:20 : Adding volume \\?\Volume{389710c5-5700-471f-bdd3-fca47daa81ab}\ [C:\] to the shadow set...
2014-09-30 22:07:22 : Creating the Volume Shadow Copy...
2014-09-30 22:08:32 : Volume Shadow Copy successfully created.
2014-09-30 22:08:32 : * SNAPSHOT ID = {f67686fb-e5ca-4856-8f36-76c8cfaf0642} ...
2014-09-30 22:08:32 : - Shadow copy set: {f1fed69e-ba87-45aa-8cbb-7d940b727f42}
2014-09-30 22:08:32 : - Original count of shadow copies = 1
2014-09-30 22:08:32 : - Original volume name: \\?\Volume{389710c5-5700-471f-bdd3-fca47daa81ab}\ [C:\]
2014-09-30 22:08:32 : - Shadow copy device name: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy8
2014-09-30 22:08:32 : - Originating machine: KrellE5540
2014-09-30 22:08:32 : - Service machine: KrellE5540
2014-09-30 22:08:32 : - Not Exposed
2014-09-30 22:08:32 : - Provider id: {b5946137-7b9f-4925-af80-51abd60b20d5}
2014-09-30 22:08:32 : - Attributes: Auto_Release Differential
2014-09-30 22:08:32 : Done. Volume Shadow Copy is at \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy8
2014-09-30 22:08:32 : Copying file C:\Users\Krell-E5540\Desktop\ViceVersa PRO.lnk <to> N:\Replication\Users\Krell-E5540\Desktop\ViceVersa PRO.lnk (1,023B) (Overwriting) ... [Error creating temporary copy of N:\Replication\Users\Krell-E5540\Desktop\ViceVersa PRO.lnk. Unable to rename N:\Replication\Users\Krell-E5540\Desktop\ViceVersa PRO.lnk into N:\Replication\Users\Krell-E5540\Desktop\ViceVersa PRO - ViceVersa Copy.lnk. Access is denied.] [ERROR].
2014-09-30 22:08:32 : Copying file C:\XData\Vice Versa\ViceVersa PRO 2\E5540 To N.tdb <to> N:\Replication\XData\Vice Versa\ViceVersa PRO 2\E5540 To N.tdb (11.95MB) (Overwriting) ... [Error creating temporary copy of N:\Replication\XData\Vice Versa\ViceVersa PRO 2\E5540 To N.tdb. Unable to rename N:\Replication\XData\Vice Versa\ViceVersa PRO 2\E5540 To N.tdb into N:\Replication\XData\Vice Versa\ViceVersa PRO 2\E5540 To N - ViceVersa Copy.tdb. Access is denied.] [ERROR].
2014-09-30 22:08:37 : -- Done: 0 (0) Err: 2 (11.95MB) Skipped: 0 (0) Tot: 2 (11.95MB) --
2014-09-30 22:08:37 : -- Average Transfer Rate: 0/Sec -- Elapsed Time: 1 min 17 sec
2014-09-30 22:08:54 : - Deleting shadow copy set {f1fed69e-ba87-45aa-8cbb-7d940b727f42} ...
2014-09-30 22:08:54 : Re-comparing ...
2014-09-30 22:08:54 : Updating tracking database...
2014-09-30 22:08:54 : Tracking database saved.
2014-09-30 22:08:55 : ---- Copying finished ----
2014-09-30 22:08:55 : [WARNING] There are 2 conflicts. Conflict files have changed both in source and in target since the last execution.
2014-09-30 22:08:55 : Conflict files are shown in the comparison window with a ** in front of the name.
2014-09-30 22:08:55 : Conflict files need to be reconciled manually, by copying the desired file.
2014-09-30 22:17:43 : ---- End ----
2014-09-30 22:17:43 : - Execution Summary -
2014-09-30 22:17:43 : - Added Files - Source: 0 (0) - Target: 0 (0)
2014-09-30 22:17:43 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2014-09-30 22:17:43 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2014-09-30 22:17:43 : -- Errors (Updating) - Source: 0 (0) - Target: 2 (11.95MB) [ERROR]
2014-09-30 22:17:43 : - Added Subfolders - Source: 0 - Target: 0
2014-09-30 22:17:43 : - Deleted Subfolders - Source: 0 - Target: 0
2014-09-30 22:17:43 : - Status Summary -
2014-09-30 22:17:43 : - Total Files - Source: 31,250 (9.39GB) - Target: 31,247 (9.38GB)
2014-09-30 22:17:43 : - Excluded Files - Source: 3 (601.96KB) - Target: 0 (0)
2014-09-30 22:17:43 : - Matched Files - Source: 31,243 (9.37GB) - Target: 31,243 (9.37GB)
2014-09-30 22:17:43 : - Single Files - Source: 0 (0) - Target: 0 (0)
2014-09-30 22:17:43 : -- Added Files (Since Last Execution)- Source: 3 (601.96KB) - Target: 0 (0)
2014-09-30 22:17:43 : -- Removed Files (Since Last Execution) - Source: 0 (0) - Target: 0 (0)
2014-09-30 22:17:43 : - Newer Files - Source: 4 (11.95MB) - Target: 0 (0)
2014-09-30 22:17:43 : - Older Files - Source: 0 (0) - Target: 4 (11.95MB)
2014-09-30 22:17:43 : -- Conflict Files - Source: 2 (2.21KB) - Target: 2 (3.05KB)
2014-09-30 22:17:43 : - Total Subfolders - Source: 821 - Target: 821
2014-09-30 22:17:43 : - Excluded Subfolders - Source: 0 - Target: 0
2014-09-30 22:17:43 : - Matched Subfolders - Source: 821 - Target: 821
2014-09-30 22:17:43 : - Single Subfolders - Source: 0 - Target: 0
2014-09-30 22:17:43 : - Conflict File List:
2014-09-30 22:17:43 : ** Conflict - C:\Users\All Users\Desktop\CDBurnerXP.lnk (CHANGED) (1.14KB) (9/28/2014 7:09:53 PM) <-> N:\Replication\Users\All Users\Desktop\CDBurnerXP.lnk (CHANGED) (1.84KB) (9/15/2014 5:57:35 PM)
2014-09-30 22:17:43 : ** Conflict - C:\Users\All Users\Desktop\Revo Uninstaller Pro.lnk (CHANGED) (1.07KB) (9/28/2014 4:37:28 PM) <-> N:\Replication\Users\All Users\Desktop\Revo Uninstaller Pro.lnk (CHANGED) (1.20KB) (1/18/2014 10:04:43 AM)
2014-09-30 22:18:47 : Exit Code: 3. Execution completed with file copy/delete errors. [ERROR]
2014-09-30 22:18:47 : ************************************************************

compac · Joined: 19 Dec 2014 Posts: 1

We recently upgraded to V2 to give us the long path support.
For copying files between source and target it appears to work fine.
Should the same facility work for archiving?

adil

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Yes, archive folders support very long paths too.
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