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Synchronization target is missing files and folders

 
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ddantes



Joined: 24 Mar 2012
Posts: 15

PostPosted: Wed Sep 26, 2012 1:29 am    Post subject: Synchronization target is missing files and folders Reply with quote

Using ViceVersa Pro and VVEngine, many files and folders are omitted from the target. One directory, which is configured to be synchronized with no exclusion, is missing almost 900 files on the target. Rescanning does not help. How can I troubleshoot/correct this?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Wed Sep 26, 2012 4:09 am    Post subject: Reply with quote

Hi, did you write to support already? thanks
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ddantes



Joined: 24 Mar 2012
Posts: 15

PostPosted: Wed Sep 26, 2012 4:29 am    Post subject: Reply with quote

Yes, I wrote to support, thank you. I am awaiting a reply. In the past, I have submitted an Email to technical support on an identical issue. Support requested, and I provided, a log file. After that, there was no further response from support, even when I sent follow up messages after one and two weeks. Just in case that happens again, I thought I would post in this forum and look for advice.
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ddantes



Joined: 24 Mar 2012
Posts: 15

PostPosted: Thu Sep 27, 2012 12:37 am    Post subject: Reply with quote

I think this issue was caused by my checking "Exclude Hidden Folders" and "Exclude Hidden Files" on the profile. Sorry I overlooked that.
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