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Question about upgrading from 2.0 to 2.5

 
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GFRMedia



Joined: 17 Sep 2012
Posts: 2

PostPosted: Mon Sep 17, 2012 5:04 pm    Post subject: Question about upgrading from 2.0 to 2.5 Reply with quote

We have purchased 6 upgrade licenses in order to move to 2.5. I have a few questions:

- How can I determine which version is installed in our server (32-bit or 64-bit)?
- What are the steps to upgrade from 2.0 to 2.5? Should we install over the current version?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Tue Sep 18, 2012 10:50 am    Post subject: Reply with quote

Hi,

- If ViceVersa PRO 2 is installed in C:\Program Files (x86) on a 64-bit OS, then it's the 32-bit version. In that case, uninstall it and install the 64-bit version.

- Download and install, if you need to uninstall the previous version first there will be a warning.

thanks
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GFRMedia



Joined: 17 Sep 2012
Posts: 2

PostPosted: Tue Sep 18, 2012 4:07 pm    Post subject: Reply with quote

We have Windows 2003 Servers but there is no "Program Files (x86)" ... so, is it obvious that it is a 32-bit installation?

Vice Versa is installed in "C:\Program Files"
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Wed Sep 19, 2012 8:29 am    Post subject: Reply with quote

Hi, if there is no Program Files (x86), then it is a Windows 2003 32-bit server and also ViceVersa is 32-bit (64-bit programs do not run on 32-bit OS).
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