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Real-time sync runs but has nothing to copy or delete

 
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Ohlinger



Joined: 01 Aug 2012
Posts: 2

PostPosted: Wed Aug 01, 2012 6:28 pm    Post subject: Real-time sync runs but has nothing to copy or delete Reply with quote

We have ViceVersa set up to run as a service and in real-time mode. Long story short, a file is put in one directory which triggers the copy, and when the copy to the new dir is complete, it triggers the copy to a third directory.

I ahve two questions:

1. Sometimes I see(in the gsdget) that a copy has been done, but the 1st copies time is after the second copy.

2. More concerning, or at least befuddling, is that I see the job has been triggered, but the log says there were no files to copy. What can cause that?

We are in Evaluation mode and hope to purchase, but I need these questions answered so I can answer when asked about the odd behavior.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Thu Aug 02, 2012 3:39 am    Post subject: Reply with quote

Hi,

Quote:
1. Sometimes I see(in the gsdget) that a copy has been done, but the 1st copies time is after the second copy.


what do you mean by "the 1st copies time is after the second copy" ?

Quote:
2. More concerning, or at least befuddling, is that I see the job has been triggered, but the log says there were no files to copy. What can cause that?


Do you have excluded files / folders in this profile? Change detection could be detecting changes but the files are excluded from copying. Or files could be skipped because in-use (if you enabled the option) Check the profile log, the location is in ViceVersa profile settings -> execution

thanks
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Ohlinger



Joined: 01 Aug 2012
Posts: 2

PostPosted: Thu Aug 02, 2012 11:13 am    Post subject: Reply with quote

In the gadget, out of the 2 copies, the first sync will put the file into the source directory for the second copy. That should mean that time shown in the gadget for sync #1 should be before sync #2. Sync #2 shouldn't happen until sync #1 has put a file in the directory for sync#2 to pick up. But, sometimes the time is several seconds sooner in sync #2.

And I am not filtering anything.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Thu Aug 02, 2012 12:36 pm    Post subject: Reply with quote

Thanks, can you please send the profile logs of the two profiles to support @ tgrmn.com ? Also can you please attach a screenshot of the gadget, thanks
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