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VSS writer failed
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Natron
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PostPosted: Mon Jul 02, 2012 10:53 am    Post subject: VSS writer failed Reply with quote
Hi, I'm testing viveversa pro x64 in fresh Windows 2008 R2 and received "VSS writer listing failed. E_UNEXPECTED".
Command VSS admin list writers work fine and no error.
Viceversa Pro log:
2012-07-02 12:43:18 :
2012-07-02 12:43:18 : -
2012-07-02 12:43:18 : ************************************************************
2012-07-02 12:43:18 : Profile Started.
2012-07-02 12:43:18 : ************************************************************
2012-07-02 12:43:18 : Version: ViceVersa PRO 2.5 Build 2509 64-bit (SN342)
2012-07-02 12:43:18 : Command Line: "C:\Program Files\ViceVersa Pro\ViceVersa.exe"
2012-07-02 12:43:18 : System: Windows Server 2008 R2, (Datacenter Edition), (64 Bit Edition), (HyperV), (x86-64 Processor) v6.1 Build:7601 Service Pack:1
2012-07-02 12:43:18 : User: Administrator
2012-07-02 12:43:18 : Computer: WINDOWS-KND05SA
2012-07-02 12:43:18 : **** Profile: C:\Users\Administrator\Documents\ViceVersa PRO\profile1.fsf
2012-07-02 12:43:18 : **** - Folders -
2012-07-02 12:43:18 : **** Source: "WINDOWS-KND05SA\"
2012-07-02 12:43:18 : **** Target: "E:\PruebaVICEVERSA_PRO\"
2012-07-02 12:43:18 : **** Include Subfolders: Yes
2012-07-02 12:43:18 : **** - Comparison Settings -
2012-07-02 12:43:18 : **** Comparison Type: Size and Timestamp
2012-07-02 12:43:18 : **** - Execution Settings -
2012-07-02 12:43:18 : **** Method: None
2012-07-02 12:43:18 : **** Log File: "C:\ProgramData\ViceVersa PRO\log1.log" (max 10000 KB)
2012-07-02 12:43:18 : **** No archive for deleted/replaced source files
2012-07-02 12:43:18 : **** No archive for deleted/replaced target files
2012-07-02 12:43:18 : [ERROR] Source: folder "WINDOWS-KND05SA\" not found. The system cannot find the file specified.
2012-07-02 12:43:52 : Gathering writer metadata...
2012-07-02 12:43:52 : (Waiting for the asynchronous operation to finish...)
2012-07-02 12:43:57 : Initializing writer metadata...
2012-07-02 12:43:57 : ERROR: Win32 call "GetVolumeNameForVolumeMountPointW((LPCWSTR)volumeRootPath.c_str(), WString2Buffer(volumeName), (DWORD)volumeName.length())" failed.
2012-07-02 12:43:57 : - GetLastError() == 1
2012-07-02 12:43:57 : - Error text: Incorrect function.
2012-07-02 12:43:57 : Volume name not found for volume mount point: \\?\GLOBALROOT\Device\HarddiskVolume1\
2012-07-02 12:44:23 : Gathering writer metadata...
2012-07-02 12:44:23 : (Waiting for the asynchronous operation to finish...)
2012-07-02 12:44:28 : Initializing writer metadata...
2012-07-02 12:44:28 : ERROR: Win32 call "GetVolumeNameForVolumeMountPointW((LPCWSTR)volumeRootPath.c_str(), WString2Buffer(volumeName), (DWORD)volumeName.length())" failed.
2012-07-02 12:44:28 : - GetLastError() == 1
2012-07-02 12:44:28 : - Error text: Incorrect function.
2012-07-02 12:44:28 : Volume name not found for volume mount point: \\?\GLOBALROOT\Device\HarddiskVolume1\
2012-07-02 12:44:55 : Exit Code: 13. Source folder not found. [ERROR]
2012-07-02 12:44:55 : ************************************************************
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8758
PostPosted: Mon Jul 02, 2012 9:54 pm    Post subject: Reply with quote
Hello,

what is WINDOWS-KND05SA\ ?
Did you enable VSS?

thanks
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Natron
Guest
PostPosted: Tue Jul 03, 2012 7:11 am    Post subject: Reply with quote
Hello, thanks for replying.
Is the computer name.
Yes, in Advanced Settings, "Use Volume Shadow copy..." is marked.
Without source, in Menu View - VSS Writers List give me error:
VSS writer listing failed. E_UNEXPECTED

Output window:

Gathering writer metadata...
(Waiting for the asynchronous operation to finish...)
Initializing writer metadata...
ERROR: Win32 call "GetVolumeNameForVolumeMountPointW((LPCWSTR)volumeRootPath.c_str(), WString2Buffer(volumeName), (DWORD)volumeName.length())" failed.
- GetLastError() == 1
- Error text: Incorrect function.
Volume name not found for volume mount point: \\?\GLOBALROOT\Device\HarddiskVolume1\

Thank you very much.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758
PostPosted: Wed Jul 04, 2012 3:45 pm    Post subject: Reply with quote
Are you using 64-bit ViceVersa PRO on 64-bit Windows? thanks
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Natron
Guest
PostPosted: Fri Jul 06, 2012 7:03 am    Post subject: Reply with quote
Hi, yes:
Version: ViceVersa PRO 2.5 Build 2509 64-bit (SN342)
System: Windows Server 2008 R2, (Datacenter Edition), (64 Bit Edition), (HyperV), (x86-64 Processor) v6.1 Build:7601 Service Pack:1

I tried with 32 bit version viceversa but same error.

Thanks.
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Natron
Guest
PostPosted: Wed Jul 11, 2012 10:36 am    Post subject: Reply with quote
Hi, any ideas or test I can do?

Regards.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758
PostPosted: Wed Jul 11, 2012 11:31 pm    Post subject: Reply with quote
Hello,

we'll need to send you instructions on how to enable extended VSS logging, did you write to support @ tgrmn.com already ?

thank you
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Natron
Guest
PostPosted: Fri Jul 13, 2012 7:05 am    Post subject: Reply with quote
Yes, I sent emails but no one has answered...
Regards
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Natron
Guest
PostPosted: Fri Jul 13, 2012 7:19 am    Post subject: Reply with quote
I donīt know if my email was rejected, I send from gmail account also but nothing.
The last email subject was "Viceversa Pro - Forum Natron".
Date:13 july 2012

Thanks.
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Natron
Guest
PostPosted: Mon Jul 16, 2012 7:05 am    Post subject: Reply with quote
Have you any delivery restrictions?
We can do?

Thanks.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758
PostPosted: Mon Jul 16, 2012 10:31 am    Post subject: Reply with quote
Hi, just got the e-mail, I will reply asap, thanks!
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Natron
Guest
PostPosted: Mon Jul 16, 2012 10:35 am    Post subject: Reply with quote
Ok, thanks!
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Natron
Guest
PostPosted: Tue Jul 17, 2012 10:21 am    Post subject: Reply with quote
Please, send me instructions, I have few days to test your solution and make a purchase decision.

Thanks.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8758
PostPosted: Tue Jul 17, 2012 12:32 pm    Post subject: Reply with quote
Sent! Sorry for delay.
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Natron
Guest
PostPosted: Mon Aug 13, 2012 4:01 pm    Post subject: Reply with quote
My problem was that server has EFI partition.

New program version resolves the problem.

Thanks.
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